Biomat USA, Inc.

1223 6th Avenue
Des Moines, Iowa, USA 50314
515-244-0771
Center Type: Paid Plasma paid plasma donation icon
Overall Rating: 3.20003 star rating

Donor Ratings & Reviews

 Rate and Comment on Biomat USA, Inc.

Donor: Blood Hero
Date: 2017-09-21
Rating:
 Rate and Comment on Biomat USA, Inc.
Donor: John Doe
Date: 2014-12-22
Rating:
This place is a joke! They don_t know how to treat employees and lose the the good employees and keep trash. The management is a joke. They are uneducated and extremely unprofessional.

Donor: William Ryan
Date: 2014-02-14
Rating:
BioMat is a great donor center. The staff are friendly, and not uptight. As far as the metric requirements for each pre-screen- they are held to government standards and if you are off by even the slightest margin, you will be denied donating that day. It_s not just their policy, it_s the Government_s, and no I do not work for BioMat nor the Government, but I don_t like complaints at companies that are not warranted. There are a lot of people who come in to donate and limited donation beds, so I prepare for the wait.

Donor: Joe
Date: 2014-02-14
Rating:
Biomats awesome

Donor: Will
Date: 2013-12-10
Rating:
I_ve been donating at this location for almost seven years now... I think the company and staff deserve an A+! Sure sometimes their is a wait, but they do the best they can and it shows to me! As well as how I_ve always received the utmost professionalism and best customer service, especially from Austin!

Donor: Heather
Date: 2013-01-24
Rating:
I_ve been donating at Biomat for about 6 months now. Everytime I go there it takes about 45 minutes just to get processed, another 20 minutes waiting for a chair, and another 20 to get hooked up. I_m there for literally 3 hours AND THEY AREN_T EVEN BUSY, that is the worst part! I_ve gotten to the point where the money isn_t even worth it anymore. I don_t suggest this place at all.

Donor: Chelsea
Date: 2011-12-05
Rating:
A 45 minute procedure usually takes about 3 hours. I would be much happier with my experiences if there was not so much waiting. At times staff has seemed unprofessional, however are usually friendly and helpful.

Donor: Zach Janes
Date: 2011-11-22
Rating:
I have been donating plasma at the sixth ave center off and on for almost 5 years. And I would have to say that I have been greeted helped and accomadated to the best of every employees ability. An expectation of a perfect visit with a perfect attitude with the busy rushes that they have every time is unreasonable. Also after reading some of the harsh comments previously left for such small misunderstandings justifies the so-called rudeness that was supposedly received. Great job guys keep up the good work!

Donor: Edward Haken
Date: 2011-05-18
Rating:
When I walked in two days ago to make my appointment to donate. I misunderstood that I was supposed to eat a full meal before coming in, which I forgot, and instead of asking me if I ate when I came in, they made me sit an HOUR, then asked me. The employees are stupid.

Donor: Rebecca
Date: 2009-08-13
Rating:
i had made an appointment and showed up right on time signed in and went to sit down. the lady at the desk rudely says those kids can not be here children are not allowed here. i asked her why i was not told this when i made the appointment. she tells me well its just some thing we dont do.

Donor: Lisa
Date: 2009-07-11
Rating:
It makes me mad when I drive 40 miles to give plasma, and they tell me some little something is off a number or two and I can_t give that day.Instead of making 25 dollars that I need,I wouldn_t have driven that far otherwise, I am out 10 bucks for gas. I know that have to have rules and such, but come-on, miss by one number. Please.

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