DCI Biologicals Inc

150 NW 6th St
Gainesville, Florida, USA 32601-5139
(352)378-9204
Center Type: Paid Plasma paid plasma donation icon
Overall Rating: 2.86673 star rating

Donor Ratings & Reviews

 Rate and Comment on DCI Biologicals Inc

Donor: Blood Hero
Date: 2017-11-18
Rating:
 Rate and Comment on DCI Biologicals Inc
Donor: SaundraSimm
Date: 2015-10-19
Rating:
The girls in front reception area are just rude. They are often brusque. To get paid after donating seems to be a mission. They act bothered by the fact that they have to stop chit-chatting and pay me out. In addition they are very, for lack of a better term, ghetto. I am a black female and sometimes I am socked at the things I hear while I am there. The donation area_s people are nice. They seem to try and have fun with their day. As for employees selling drugs, this seems to be a problem that plagues them. In my years I have seen many. If you watch the Gainsville.com mug shot photos, you will see many of their employees pop up. Some for other reasons, but for sure two employees have be arrested for selling drugs. I cannot attest to them selling at the center as this is not my thing. I just know I see them on when I check my local news. I donate because I can use the extra cash and I know that what I am doing helps. The problem is that while it does seem they are trying to change things (physically) around the center I do not see much of a change in many peoples attitudes. I am about ready to try the other center. Sorry DCI, I think I_m done with you. Also, the staff is more concerned with flirting than they are with getting the job done.

Donor: Tammy L Spencer
Date: 2015-03-23
Rating:
So today, on my 4th donation, when the needle went into my arm, immediately blood started coming out if the arm onto my skin. The attendant said, oh maybe the pump needs to be turned off, and turned it off. I told her it didn_t feel right, but she kept wrapping my arm, preparing for donation. As she was about to leave me I said, can you pull the needle out a little it hurts way worse. When she moved the needle slightly blood started squirting out of my arm and all over the bed and floor. It_s then that I noticed the huge swelling in my arm around the injection site, indicating internal bleeding. I said please, get help, I_m bleeding internally now. Only then, 5 minutes after I told her something was wrong did she call for help. After losing quite a bit of blood all over the floor, I did not feel I could give more. Their explanation was that my vain just blew out on its own. And it_s common. I_m wondering if the attendant had listened to my first complaint, would Any of this have happened. To add insult to injury, I was told I was paid out and could leave. Only when arriving at Publix and having an _insufficient funds_ transaction, then calling the DCI Bio center, to find out why, was I told that I was paid only $2, for the stick, instead of the $50 I had received every other time I donated. I understand accidents happen. However when staff does not listen to Early detection of problem by client, it can get increasingly worse for all involved. I do not recommend this donation center.

Donor: Eddie L Green
Date: 2014-02-06
Rating:
im not texting about time. im commenting on attitude. every since. I_ve. been. coming. to DCI the staffing has a great attitude. about themselves. no matter. what the circumstances are. from E.L.G Thanks

Donor: Anthony Valentino
Date: 2013-12-30
Rating:
I have donated at this location (fairly regularly) for over 10 years. I have seen a lot of employees come and go over the years. Overall, I like the friendly people and the atmosphere. I have never donated (or attempted to donate) anywhere else. However, I must question some of your new corporate policies such as the new _official week_ now in effect in which I donated twice in 5 days and received the minimum $20 for both donations. This policy is both petty and inherently dishonest. It puts both your employees and managers in the awkward position of explaining such nonsense to the donors. Your _new donor fees_ have created a situation in which people who have never been there before are rushed to the head of the line in front of the loyal long-time donors and receive over twice the money. After the first four donations, the extra work for the nurses, and creating new files, many simply do not return. Many who do return go back and forth between you and your competitor every 6 months pretending to be new donors and cashing in over and over on the $200 for 4 visits. Your employees and managers are well aware of this. I suggest you listen to them as you are losing both your profit margin and your loyal donor base. There are simply too few incentives left for your remaining regular donors. Sincerely, Anthony Valentino

Donor: Jy
Date: 2012-05-10
Rating:
I am a very recent dono, and have made 7 visits so far. The place is very well equipped, always clean whenever I come in. Absolutely no problems in the bathroom, and the staff is great. A few of them may be seen as \_ghetto\_, but they do an excellent job in taking care of me while I_m donating.

Donor: Long Term Donor
Date: 2012-04-21
Rating:
I think what they are doing at DCI is great. For some reason, it seems they have stepped up their game. Every place you go to is not going to be perfect all the time neither in the up keep of the facility or with staff, but it is how you make your visit there. I have visited and donated at the other placed and I find DCI to be much cleaner and nicer. We as donors have to realize that everyone donates for different reasons. I have been donating at DCI for a long time and things change over the years including policies and staff. It is overall a great place because the staff is friendly.

Donor: Dragonswood
Date: 2012-04-09
Rating:
A lot has been done to improve the waiting area, but on the donor floor, the noise nearly drives me insane. I had to ask to be moved from where I was to be placed, because another donor was playing their headphones super loud. You shouldn_t be able to hear them at all, there_s a reason they_re called HEADPHONES. But the donor wasn_t told to turn it down. And several times, donors and staff carried on with excessive noise, hooting and hollering talking and laughing. If it keeps up, we may not keep going.

Donor: Jaine Doe
Date: 2010-02-09
Rating:
I have to agree with the previous comments from joe donor... I am not expecting this place to be a day at the spa but there are some basic things that one should require when medical procedures are to be performed. Lets face it, every time I go there seems to be a problem with the bathrooms. One time they even had water ran over from the toilets. It was so bad that it was running into the donation area and they still kept hooking up donors and continuing as if nothing was happening. My question is how does raw sewage and an open wound (the needle in arm) sound to you? Granted, this was a while back (maybe a year ago). Consequently, they still are having problems to this day. Just last week there was a gentleman having to scrub down one of the bathrooms due to it flooding. I joke with a friend that DCI is just a turd that keeps getting polished. They seem to have invested a large sum of money into renovating it. They now have LCD TVs on the walls and new leather couches. They seems to be painting every time I go in there. However there staff is still the same. The girls in front reception area are just rude. They are often brusque. To get paid after donating seems to be a mission. They act bothered by the fact that they have to stop chit-chatting and pay me out. In addition they are very, for lack of a better term, ghetto. I am a black female and sometimes I am socked at the things I hear while I am there. The donation area_s people are nice. They seem to try and have fun with their day. As for employees selling drugs, this seems to be a problem that plagues them. In my years I have seen many. If you watch the Gainsville.com mug shot photos, you will see many of their employees pop up. Some for other reasons, but for sure two employees have be arrested for selling drugs. I cannot attest to them selling at the center as this is not my thing. I just know I see them on when I check my local news. I donate because I can use the extra cash and I know that what I am doing helps. The problem is that while it does seem they are trying to change things (physically) around the center I do not see much of a change in many peoples attitudes. I am about ready to try the other center. Sorry DCI, I think I_m done with you.

Donor: Long Term Donor
Date: 2009-11-06
Rating:
I have been going to DCI since they opened as a DCI center in 2003 and I have seen some positive improvements in the center. Yeah some of the staff can be a little bit rude, but overall I think the place is great.

Donor: Mary
Date: 2009-11-04
Rating:
Hello, I don_t understand why a perfectly healthy female with a birth defect (just me,I seen others) problem would be refused at the center

Donor: Mother
Date: 2009-10-13
Rating:
To Joe Donor 11-2008. Get your facts straight before you blast the hard working group. One bad apple was reported and taken care of. The do not sell drugs at the center! your innuendo is unacceptable.

Donor: Juliaana
Date: 2009-07-28
Rating:
Where is /the other/ place??

Donor: Amanda
Date: 2009-07-13
Rating:
The above comment was for the \_other\_ place. I got them confused. I agree with the above comments from Joe Donor.

Donor: Amanda
Date: 2009-07-13
Rating:
I have been going to DCI for 9 years and I love the staff. They know who I am and look out after me. I have never had a problem with anything there. I have never felt any fear for my health or welfare because they put the donors first. They might be a little grumbly sometimes, but who isn_t at work. Their bathrooms are ok but the building is kinda old. I also do not go here for the bathrooms.

Donor: Joe Donor
Date: 2008-11-13
Rating:
Staff: where to start? They are terrible. They are not every attentive and spend most of their time not working. The girls in the front reception part seem to let their work pile up and then complain about how much work they have to do. Then on the donor floor they are too busy talking and trying to flirt with donors to really pay attention. Donors are left with no one around to watch over them. Plus, rumor is that a good amount of their employees sell drugs. One was even in the paper for getting caught. Building: I under stand the place is old, but the woman_s restroom is never working and the toilet is always clogged. Its really gross. Just go to the other place in town. They seem to have it more together.

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