IBR Plasma Center

2590 Hubbell Avenue
Des Moines, Iowa, USA 50317

Center Type: Paid Plasma paid plasma donation icon
Overall Rating: 2.58822.5 star rating

Donor Ratings & Reviews

 Rate and Comment on IBR Plasma Center

Donor: Blood Hero
Date: 2023-06-02
 Rate and Comment on IBR Plasma Center
Donor: Bob Smalley
Date: 2012-09-05
I don_t know about their policies because they won_t tell you over the phone. It takes three trips in just to be seen in intake to be told an address is on their (no-way) list. By the way they have a booklet of undesirable locations. Employees are very rude like they got slapped around the night before and are going to take it out on you today. They spend more time trying to disqualify a person than approve them. I guess the guy puking in the potted plant got his okee-dokee before I did because he was on the wait list. Not to mention all the skeletons shaking at the intake monitors unable to log in because they couldn_t operate the touch screen. No worry, they got help right away from staff. Long story short I feel that the employees would rather turn away donors so they can chit chat behind the desk instead.

Donor: annonymus
Date: 2012-06-25
I think a few people need to find a different career. If your unhapy with your manager, then look for another employer if the conflict can_t be resolved. Otherwise, stop talking to other coworkers about your personnal and work relationships. Next, if your busy, stop talking. If your slow, minimize the talking. I can understand how boring it may be at times, but people want to get in and get out. If your talking about what your boyfriend did or your home boy did, it can wait until a non busy time.(Don_t get me wrong, you need to have fun at work, but you also need to be a little bit more professional in front of people since you are sticking people_s vein_s a screwing up doing it. ) To the manager, if there are alot of complaints about one person regarding how she can_t stick people and she always misses and has a bad attitude, well, it_s time to tell them where the door is.

Donor: Scott
Date: 2012-01-25
Disappointed in my experience. The 1st time was great and subsequent visits went downhill. Wait is lengthy-it is consistently 45 min-1 hr before you get in. Tough to do it before work. My LAST time, they apparently went through the vein as 2 wks later, I still have a 5 inch bruise. Switched to the other arm and they could return my blood. Machine wouldnt work but no one paid much attention to it even after they discovered it. Now I have to wait 56 days to go back due to their incompetence. I think I_m done donating.

Donor: Anonymous Donor
Date: 2012-01-20
Overall the center was ok, but not great. The machines they use use a finer needle, so it stings less going in, but takes longer for collection. The anti-coagulant they use doesn_t leave a weird taste in your mouth and they return saline with the blood so you don_t get incredibly thirsty or a cold arm towards the end . They get busy in periodic rushes throughout the day, so you can plan around them, but it usually takes at least two hours, so unless you have a lot of time you might want to look into another donation center.

Donor: Sharon
Date: 2011-07-12
Gave them a friendly call to ask some general questions and the person who answered was very short with me. They don_t seem to need any new donors I guess. She practically hung up on me.

Donor: Stacey
Date: 2011-04-14
I have been coming to the IBR plasma center for about 2 years now. I have had some great experiences there and not so great. I do agree they do a lot of talking insted of working and they are indeed really slow when they can be more timely if they would cut down the extra chatter. Also some of the workers show attudes on the floor and they take it out on your stick it seems. One time the worker was upset and she stuck me through my vein and my arm bubbled up! they need to pay more attention to their job and they go through a lot of employees as well.

Donor: rcooper
Date: 2011-01-18
they leave you on hold forever, they wont let me donate for what ever reason i dont know..I got better treatment in omaha ne..do i need to go back home...

Donor: Suzie
Date: 2010-11-05
I_ve been there a few times and the staff talk SO much. It is a bit slow, but so far I haven_t had any problems. It is cleaner than BioMat! If you are able to...go to Ames- BioLife! It is much fast and a lot nicer!

Donor: bigjohn
Date: 2010-08-05
i have been going their for 2 years and the people their . talk to much anddo not do their job right and 3 times now they have messed up and was not abel to get my blood back (machine).___ (LOL)___ messed up and i was told i had to wate 55 days before i could come back.the only thing i got was a sorry it happens

Donor: Jay
Date: 2010-02-09
After calling there #. The message said new donors can arrive up to 1 Hr. before closing. Drive 30 miles get there 2 Hrs before close. \_Sorry we dont take new donors on Mondays\_ Go in Tues 10am, By 11:15 they were turning new donors down? It wasn_t that busy either. There seems to be a 100 people working there yet they are so slow!!! once I got in the donor chair everything went fine and friendly.

Donor: Sharon
Date: 2010-01-09
I have tried several times to go donate would be first time and have been given wrong information and get there and they are not linked to the other centers via finger marking so you have to go when other centers are also open. Very inconvienant......nd have been rude, they act like it_s a privledge that they are there to serve you!!!

Donor: Kari
Date: 2009-10-09
I thought it was a great place. the wait is a bit long but that is expected with no scheduling. GREAT staff fun n friendly!

Donor: Stephanie Nall
Date: 2009-10-01
I have just talked to them on the phone and they were very nice and answered all my questions. So we will see what happens when I donate.

Donor: Cody
Date: 2009-08-25
I need to say this Please do not go here. We were treated very badly and even after mistakes were made no one even said they were sorry.

Donor: gary
Date: 2009-08-20
the staff is top notch they treat us outstandingly

Donor: Bob
Date: 2009-06-09
No scheduling. new donor walk-ins can wait many many hours to be screened _ donate. Also, staff seems very stressed on many occassions. Last but not least, their pay is not very competitive,

Donor: david
Date: 2009-05-01
i just have 2 say that the center can be a little nicer

Interactive Map of IBR Plasma Center

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