Interstate Blood Bank
(314)367-5200Center Type: Paid Plasma
Donor Ratings & Reviews
Rate and Comment on Interstate Blood Bank
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Donor: Blood Hero Date: 2024-04-24 Rating:  |
Rate and Comment on Interstate Blood Bank| Donor: Clarence Williams Date: 2014-07-09 Rating:  |
| Most unprofessional people you will ever meet terrible place. |
| Donor: Very annoyed Date: 2013-12-31 Rating:  |
| The place is decent now. But if you have tattoos or a permanent address they WILL NOT take you!!! But I_ll agree that it is VERY ghetto and not and area most would want to be in!! Go to CLS in Florissant. They_re MUCH better and you can have tattoos as long as they_re not on your face. |
| Donor: Kevin K. Date: 2013-12-03 Rating:  |
| What others have said about the old location was pretty much true. Most of the employees either were more interested in gabbing and clowning with their co-workers, or obviously wished they were somewhere else. And the place looked pretty ghetto. However, they recently moved to a new location, and things have really turned around. The employees must have gone through some retraining, because they are much more professional, attentive and friendly. And the new building is larger, cleaner, and runs much more smoothly (including new machines). And they have tvs now! I routinely get in and out of there a half an hour (or more) faster than the old place, which is great. The whole experience is loads better. If you_re still apprehensive after reading all those negative reviews, at least go in and check the new place out-- it_s really changed for the better. A lot. I would have given the old place 2 stars or lower, but this new place, and the new attitude, gets 4 stars, almost 5. |
| Donor: KASEY Date: 2013-03-28 Rating: |
| They have gotten a little bit better. They now where uniforms at least. It_s ghetto. Employees talk about there personal business on the floor. They talk about other employees in front of donors. Some of them play on the floor and talk and joke loud in front of donors.I guess they feel like every donor is black, or a crack head, or uneduclated! So it doesn_t matter to them. But if you do go in their and you are educated, let them knowl what you want done! I went there and it was ok. I had on mylpn school scrubs.the lady who did my physical was very polite and wished me luck in school. |
| Donor: shelly Date: 2012-10-24 Rating:  |
| is there anywhere else that pays donors? Lost my job in desperate need of cash but these reviews are scary? |
| Donor: Private Date: 2012-10-22 Rating: |
| This place is a joke!! And if you want to complain the Managers is just as rude as the staff!!_ very un professional and very racist Shut it Down!!!! |
| Donor: interstate blood bank Date: 2012-09-24 Rating: |
| This place is horrible, its unclean, smells, and the employees are terrible! When I first walked in there was a drink spilled on the floor that no one bothered to clean up and after talking to the staff and looking at what their facilities looked like all I could do was walk away. NO WAY would i ever let a group of unsanitary, unprofessionals let me stick me with a needle! I hope someone opens up another plasma center in St. louis because this place is just nasty. |
| Donor: trish Date: 2012-07-09 Rating: |
| I_ve been going to the one on Delmar and have had 0 problems. The staff does not smell, so stupid whoever wrote that! They are professional, helpful, and kind. People that act entitled at a blood bank, are a joke. They_re doing you a favor, so follow the rules, keep your mouth shut, and move along. |
| Donor: Casey Date: 2012-06-21 Rating: |
| I agree. Terrible. |
| Donor: Jill Date: 2012-01-28 Rating: |
| To Alexander, surely there was some positive that you saw at the center. You_re probably one of the donors that returns twice a week. So what if the phlebotomist didn_t wear a face shield, the sheild protects her from your blood, continue laying on your back, pumping your hand, and collecting your 25 dollars and stop your complaining. |
| Donor: alexander Date: 2011-11-19 Rating: |
| The Interstate Plasma Donation Center on Delmar in St. Louis should be closed down. The staff is not professional at all. They are rude, half of them smell like marijuana and or cigarettes, their aseptic technique is basically non-existant, besides wearing latex gloves. One of the Phlebotomists even \_sticks\_(inserts the needle into the donor_s vein) without wearing any face protection at all!!! In my opinion, there are sim;ly too many of them on the floor, which creates alot of unnecessary \_chit-chat\_, and horseplaying around. Even the supposed \_doctor\_, \_Mr. Goldfinger\_ flirts with the female Phelebotomists. With the exception of two or three, most of them poorly monitor the working machines and the donors as plasmapherisis takes place. I personally had a new employee miss my vein completely. When I asked for a more experienced worker to perform the \_second stick\_, a disgruntled worker even called me \_old\_, and I quote, \_I STICK ALL OF THE OLD PEOPLE\_( I just turned 40!) Then, when you are finished, the lady at the pay window acts like she doesn_t even see you for five minutes and then she talks to you like a dope fiend. A bit of advice for you snotty nosed brats who call yourselves phlebotomists, DONT THINK THAT OUR ECONOMY WONT FIND YOU SITTING IN A DONOR CHAIR OUT OF THE DESPERATE NEED TO PAY YOUR BILLS. I ONLY HOPE AND PRAY THAT YOU GET THE SAME SORRY ASSED TREATMENT YOU GAVE SO MANY DONORS, SO MANY TIMES. |
| Donor: larry Date: 2011-02-28 Rating: |
| I been a donor there for a few yrs now this place is the worst ive ever donated at..the staff is so nasty and rude..thomasia especially .she walks around with this gigantic booty thinkin every guy wants her nasty looking self..cindy and all the rest smokes pot all day while at work and still sticks needles in people .its just a very unsafe place to donate |
| Donor: Stacy Date: 2010-02-17 Rating: |
| I am thinking about donating but am scared to. They way they spoke to me on the phone was soooo rude and I would like to know if it is really worth it. I only weigh 140lbs. So if its only a couple bucks I do not want to risk health and experience to this place. If anyone knows anything else please let me know. Thanks. |
| Donor: Mrs Muhammad Date: 2009-10-21 Rating: |
| **BEWARE** IF YOU ARE LOOKING FOR A PROFESSIONAL AND CLEAN ENVIRONMENT... THIS IS NOT THE PLACE TO GO... When I arrived at the Interstate Blood Bank I had a feeling that I was in the wrong place, I was greeted by a large crowd of what appeared to me to be bums _ drug addicts. The inside of the establishment was even worse! I stood at the counter waiting to be assisted for nearly 15 mins. The staff were too busy conversing amongst themselves, standing around, making jokes and acting like they were preforming at a rap concert. Finally someone decided THEY were ready to assist, she let me know by her body language and tone that she was not happy at all. She was acting as if she was annoyed by my presence. After presenting the necessary identification (ie. Drivers licence, social security card and proof of address) I was called to the back. Very curious about the establishment, I asked questions like, \_What is done with the plasma?\_ and \_How long has this establishment been in existence?\_ The reply that was given while yawning, \_I don_t know, you will have to ask somebody.\_ and \_Is there any reason why you are asking these questions?\_- hmmmmmmmmmmm?!?! Now comes the fun part (not really!). I was TOLD TO REMOVE MY RELIGIOUS HEAD COVERING... WTH? I explained that I do not remove my religious head covering (AKA. Hijab)while I am outside and as she seen while photocopying my driver licence I was wearing it and also informed her that I was wearing my head-covering in the highest form of identification- my USA passport. She abruptly jumped up and disappeared for 5-6 mins, I then overheard her telling her co-worker that she is not taking my picture, she makes everyone take off their \_Baseball Cap\_ and I am not an exception. I also overheard a plethora of other comments, none appropriate for ANYONE to say, ESPECIALLY at the work place. I was refused being able to donate blood plasma because of my refusal to remove my religious head covering. I was not even returned my personal information (ie. Photocopy of Drivers licence, SS card and proof of address)when asked. To sum it up, I asked to speak with the manager and was given the wrong name. I became tired of waiting to speak with the manager and decided to leave. The manager was pointed out in the lobby by someone other than an employee. I told the manager my story and to no avail, he was just as rude as the other employees, turning his back to me and telling me \_We went threw this already at another centre.\_ THIS CENTER DISCRIMINATED AGAINST MY RELIGIOUS BELIEFS AND I AM SEEKING LEGAL CONSULTATION... |
| Donor: Jon Date: 2009-08-20 Rating: |
| Darreas_s comment was about right. It seems that donors are viewed as irritations rather than customers by too many, but some are very professional. For example, Eva is top-notch. She doesn_t stand around talking, takes her job seriously and treats people respectfully. She deserves a better job. I can appreciate that the jobs there are extremely repetitive and probably don_t pay that well. No doubt a lot of donors are rude. So I really appreciate people like Eva who have worked there a long time and keep a positive, professional attitude. I always tell people \_thank you\_. Maybe some appreciate it. |
| Donor: Darreas Date: 2009-02-28 Rating: |
| If you go here you can get paid pretty well. It can be bothersom there though. Most of the employees are rude, lazy, and distracted. They may be shouting and looking back and fourth across the room to somone else while putting a needle in your arm. They do wear latex gloves, but touch everything from car keys to door handles to shoes while wearing them. If you ask them to put on new gloves they will, but will give you a dirty look.The waiting room can be very busy, but is usually a descent place to hang out. Most here are friendly and at the least entertaining. Some of the staff are very cautious and caring. All seem perfectly qualified to do their job well, bust most dont care to. If you do need money you can get it here. Its worth going if your in a tight spot, but I wouldnt go unless I absolutly had to. |
| Donor: Adam D. Date: 2008-11-14 Rating: |
| This facility collects plasma only, and pay donors $30 and $40 for their first two donations, then it varies by weight. For example, at 175lbs, $25 for the first and $30 for the second donation of each week. ($25,$25 at 160lbs). They operate on a walk-in basis only. It must be loud in there, because she kept saying \_Wha? Wha?\_ to each of my questions. I can_t stand it when you ask a question they must hear 50 times a day, and they act like they don_t understand what you_re asking. Not just griping - my point is they_re not particularly helpful on the phone, read what you want into that. |