Interstate Blood and Plasma Inc

319 W Gorham St
Madison, Wisconsin, USA 53703-2016
(608)256-2110
Center Type: Paid Plasma paid plasma donation icon
Overall Rating: 2.94573 star rating

Donor Ratings & Reviews

 Rate and Comment on Interstate Blood and Plasma Inc

Donor: Blood Hero
Date: 2017-11-20
Rating:
 Rate and Comment on Interstate Blood and Plasma Inc
Donor: anonymous
Date: 2015-08-08
Rating:
Ok, so I read through these comments before I went and I was tentative about going but I figured I would go see for myself...Repeating the comment I read _On top of that many of the employees are terrible and rude. Saying they are unprofessional is an understatement- they act like 5 year olds._ This I found was completely true. I would not recommend that place to anyone and I hope that people stop going and giving them any plasma to profit on.

Donor: Just Me
Date: 2014-11-11
Rating:
I just wanted to say that when I donated a tall, brown haired male employee flirted with a donor so relentlessly it bordered on harassment. She clearly wanted to be left alone. I won_t be back. I went to the downtown center.

Donor: Anonymous
Date: 2014-01-31
Rating:
IBBI is a good center, allowing young adults jobs in a field they are looking to get into. There are some older workers there, also. Everyone working at this center takes tests, spends many hours OVERTIME for people who walk in right at close. For those who made snotty remarks, know that as a previous employee, who is now 21 years old, we work our asses off there, and our _childish_ conversations come up because half the idiots that walk into the center bring them up. To the guy commenting about being called fat _like kevin federline_ I apologize on behalf of my old co-worker, he_s not from the country and finds the things he says acceptable. He_s actually quite intelligent, as we all are who have worked there. The bullshit we had to deal with there was unbelievable and that_s why I left, YOU DONORS should probably lose the snotty ass attitudes and things wouldn_t go so slowly. We choose to work there, we don_t care how long the process is for you if you_re there 1 hour or 4, when you_re a repeat donor. It all depends on how you act and how you treat us. Believe me, I_ve slowed the process down for many people because how shitty they acted towards me. This is a wonderful establishment and the management team is outstanding.

Donor: just an observation
Date: 2013-08-20
Rating:
Im a female donor there. i notice a guy named caleb only attends to attractive females and constantly flirts while others are need help around him. A guy who doesnt even work in the main area ( i think his name was like kyle, kevin or something like that) came out of the back room and started helping people while caleb just stood buy this one female donor and continued to flirt and ignore people around him. i think this place needs to hire new people. the conversations on the plasma floor are also a little unprofessional but there are some very good workers there. i guess i have mixed feelings about donating here.

Donor: Pete
Date: 2013-07-24
Rating:
This place is REALLY hit or miss. Along with broke college students there are a lot of shady and angry people hanging around. On top of that many of the employees are terrible and rude. Saying they are unprofessional is an understatement- they act like 5 year olds. What a dump. I used to supplement my income by donating plasma but refuse to go to this place anymore. Bummer

Donor: tiff
Date: 2013-06-30
Rating:
ya same thing here. this place does not belong in our town. I am tired of people asking me for money and being scared when I go to the surrounding stores...this is not a top of the line place and you can tell by the employees who work there. Any idiot out of a joke technical school can get a job there...

Donor: jane dotson
Date: 2013-05-11
Rating:
I went to your location on carey ave ,wilkes-barre pa.just wanted to let you know as a donor I over heard the management conversations and they were very rude,ignorant and unprofessional to there employees,and i will contact the board of health,and who else I need to contact about this ignorance.and this wasn_t the first time this has happeened.

Donor: mattyb
Date: 2013-05-01
Rating:
The service is slow and some of the kids who work there are downright dumb. I had to listen to one worker loudly complain to noone in particular that police officers should all be killed and are not needed for half and hour. If you are reading this guy youre a fucking dipshit. Grow up

Donor: Mike
Date: 2013-04-19
Rating:
Im grateful for the opportunity to donate a nd make some money but good god man where do they hire the people that work downtown? They pout, gossip fight and act like bratty school children. A spotty teenager working at mcdonalds would be fired in 2 seconds acting the way they do

Donor: Patrick S
Date: 2013-03-16
Rating:
Alright, take a lot of these other comments with a grain of salt. I donated for 5 years at this location. The center is well-kept and amenities like the wifi that was added in 2011 are nice to have. The staff can act a bit unprofessional, but frankly, many are in school are recent graduates and 90% of the donors are the same age. However, with that said, all but one or two get the job done and do it well. Many of the comments on here are unwarranted. If you want to donate... 1. Do recommended steps (hydrate, eat, etc.) 2. Be patient. Plan for 4 hours (like they say) for your first time and 2 hours for any time after (I donate 880ml). It may get busy or people may be training or a bit slow. 3. Understand that you_re getting money for doing little more than kicking back and watching TV (or surfing the web, reading, etc.). It_s a privilege, not a right. 4. Be friendly. No one likes a grump. SO to any of the old phlebs, screeners, or nurses there that know who this is!

Donor: Theron
Date: 2013-03-07
Rating:
I found the process to be painful and long. The prescreen finger prick hurts, the donation needle hurts and and tape holding the needle in place rips the hair out of my arm when finished. Maybe Im just a wimp but it_s not for me. Yeah youre \_saving lives\_ but companies like IBP sell your plasma for an absurdly high mark up as well. Just something to think about

Donor: Kristin
Date: 2013-01-26
Rating:
These place is not wondeerful, but what_d you expect? Your going there to make money. I_m a femalethats young so maybe It_s better for me but so far I havent had complaints. The workers are young and act that way, inappropriate comments are going to be unavoidable unless the fire and hire all mature adults. I recommend you get there as early as possible to avoid a wait. But over all I enjoy going there and have interesting conversations. If you expect to be treated like a king your at the wrong place

Donor: John
Date: 2013-01-13
Rating:
I was in the other day and ended up having to be taken off early before I donated my full amount. This was due to the fact that I had spent just short of an hour with a needle vibrating in my vein. Larissa eventually saw that I was in pain after I had spent almost FORTY-FIVE minutes trying to flag someone down so they could do something about it. Honestly I won_t let anyone except Larissa touch me there. Everyone else is unprofessional and rude.

Donor: Friendly Advise
Date: 2012-12-26
Rating:
Anyone who rates this place over 2 stars has either 1- Never donated plasma anywhere else 2- Is delusional It_s crowded. Understaffed. Poorly run. And let_s not forgot the mean, totally inappropriate people that work there. I honestly believe they just hire anyone off the street. I_m not even making a joke.

Donor: Tony
Date: 2012-11-24
Rating:
No complaints. The downtown center is small and crowded but hey easy money. The kids who work there act well, like kids but if youve got some time its an easy way for quick cash

Donor: Ms
Date: 2012-09-30
Rating:
Here an example of how classy the downtown center is-- I was waiting in the chair to get stuck when one of the techs (a very young African American male) was walking around donor floor loudly talking about how \_fat Kevin Federline is.\_ Noone responded to him. He then turned and pointed at me and said \_He_s a fatass like that guy.\_ Thanks, Interstate Blood and Plasma dude. I was just sitting there reading a book

Donor: Anon
Date: 2012-09-29
Rating:
Lazy and extremely rude workers. Its just not worth the hassle. These nasty, entitled children need to be fired. Unbelivable

Donor: nonpoint
Date: 2012-07-07
Rating:
I have not donated plasma....but after hearing all these comments, I am pretty sure I will not....sucks.

Donor: Kerplunk
Date: 2012-06-29
Rating:
Quite honestly, this place is terrible. The workers are mainly composed of college dropouts who are more interested in socializing amongst themselves than actually doing their jobs. The worst slackers are caleb, shonda, max, todd, page, and erica. At least some of the nurses are pretty attractive though.

Donor: yes buy not here
Date: 2012-05-23
Rating:
WOW glad i read the reviews .Thought abouy donating but after reading about all the nightmares i wil think not.And then the comment on city bamk ang there freeking greedy empire they can_t suck it (at least not off my arm).just goes to figure they need to profit off the grace kindness and needs of others i believe they have stuped to a new low.wish they would just take all there buisness back to India and leave are failing America alone,

Donor: Tk
Date: 2012-05-17
Rating:
Honestly these college kids who work here are very lazy. I_ve been donating for two years and time and time again the workers are consistently chit chatting and doing things not pertaining to their jobs. It should not take two and half hours to give plasma, the male employees routinely skip male donors to help attractive female donors whether they are next in line or not. This place is very very unprofessional and should really be audited in terms of hiring better more efficient workers

Donor: Ken
Date: 2012-04-25
Rating:
I donated at the downtown location twice a week for almost 2 years. I have a scar on my arm to prove it. So is this place any good? To be blunt, no. Like a lot of people I just need a little extra money. The staff is really the worst part. They can range from exceptional to downright awful. Very high turn over rate, and the new ones are so poorly trained its terrifying. Even the good employees often act like unprofessional children. The entire process is clunky and can take hours longer than necessary. Avoid this place if you can. The new debit card system is annoying. Banks are greedy and drug companies operate in an ethical gray area. In other news the world is round.

Donor: Erin
Date: 2012-04-25
Rating:
I have been to the downtown location a handful of times. It took four hours the first time. But after the first time it_s smooth sailing! The staff is great! I haven_t had any bad sticks or phlebs help. They_ve been nice and chat with you. I suppose it could be a hit or miss but the times I_ve gone I_ve been satisfied.

Donor: Anonymous2
Date: 2012-02-21
Rating:
Donated at this place about 3 times then stopped for 2 BIG reasons: 1. The staff is unprofessional/poorly trained. (Most are early 20_s just out of phlebotomy school and they must pay poorly because I saw high turnover). #2: YOU DON_T GET THE FULL AMOUNT PROMISED for donation because they have a scam deal with Citibank where your donation money is put on that debit card , then YOU GET CHARGED HIGH FEES to use your donation money! They used to pay cash but I_m sure they are getting a kickback fee from Citibank for forcing donation money onto that scam card. Interstate, YOU ARE PARASITES ON YOUR CUSTOMERS! SHAME! SHAME! SHAME!

Donor: akx
Date: 2012-02-05
Rating:
I have been donating for awhile now and have some advice for those of you looking to donate at the downtown center. The center is very nice and the employees are very funny and full of good advice if you ask. Yes, some of them can be grumpy or moody but for the most part they are all pretty cool. As for the front it is really slow so get their early, once you get through it it will be fast though. If you are a girl stay away from the guy Kess he will relentlessly hit on you and is very unprofessional! Once you get to the back it is pretty smooth sailing but there are definitely people to stay away from. For the best sticks and least hassle to Daveon or Larissa they are both amazing at their jobs and super nice. Bald Caleb is also really good but I cant believe he is the supervisor he is very pouty, acts like a baby, and takes a million breaks but if he is in a good mood he is all smiles and will take care of you. Sam is also amazing, very funny, and really good, he stuck me my first time and took alot of time to explain and make sure everything went ok. The pretty red headed girl is really good too, I never even feel the needle when she sticks me!! She can be a little short with some people but if you are nice to her she is super friendly and really good at explaining everything. But be warned there are some people to be wary of as well! Todd and the young Caleb are both terrible, they are on their phones all the time, hit on every girl and terrible stickers. Caleb is always watching TV and super slow and Todd is super slow and yells at people all the time! Alex with the big nose used to be great but now he just walks around all the time without a lab coat and doesnt help at all, the one time he did come out and help he screwed up and left. There are these two women Erica and Shondra who also work there, Erica is a good sticker but is sitting down not doing anything 90% of the time and I have never even seen Shondra do anything at all. Honestly, the place is great full of good times and laughs but management seriously needs to get in there and clean out of some these people. I understand that alot of people come through every day but the hiring practices their are absolutely terrible! Other then that, it is easy and a good way to get cash. My only advice is to drink a lot of water and eat something before you come in.

Donor: K
Date: 2012-01-19
Rating:
I never review anything, but this place has to be seen to believed. Rude, snotty, incompetent and unprofessinal staff. Like others have said the downtown facility is a joke. I_ve seen workers insult donors while on the floor, scream at eachother and one guy vomit into a trash can after moaning about how much he drank the night before. Expect long wait times and to be treated like dirt. They really don_t care, will and hire anyone. If that_s who you want sticking a huge needle your arm have a blast.

Donor: anon
Date: 2012-01-08
Rating:
Wait times are kind of long, and the cards aren_t the greatest, but whatever. It_s still free money. I don_t get people posting bad reviews. It_s a plasma center for crying out loud. If you don_t like getting money to help save peoples lives, don_t do it. To the idiot below me, Consumer Protection Agency, really? Here_s a hint stupid, you_re not a consumer, you_re a plasma donor. College kid employees need to act a little bit more professional, although it is kind of entertaining at times.

Donor: Anonymous
Date: 2011-12-30
Rating:
Ever since they_ve changed over to the Citibank debit card, I_ve had lots of problems with it. At first, they have taken money out before I even used the card. Two dollars once, and five dollars another time. Secondly, if I do not want to spend my money all at once at the grocery store, they take $1.50 to $2.25 out after every transaction, leaving me with less than the $40 that they promised, no matter what. This is a scam. They promise you $40, but you don_t get even close to that. I will be contacting the consumer protection agency. They have been misrepresenting the payment amount, on purpose, by making an agreement with Citibank. They are parasitic blood suckers, no pun intended. We will get the media involved, if need be.

Donor: Kevin
Date: 2011-11-28
Rating:
I agree with what tyler said below me about one off East Wash comparing it to the one downtown. I used to donate downtown and the first day I came there I didn_t know where to come in so I went to the back. There was these two girls out fighting about \_fucking some guy\_ and one almost hit the other one. Well I thought it was just a fight maybe from the bar next door our something but no THEY WORKED THERE!! When it came my time to get hooked up to the machine one of them did it and I was so nervous because she was still really pissed off. I don_t care this happened outside your still on work grounds and assume punched in so why is this OK? I saw lots of other problems between employees while i was there too including Page and that one guy with the short dark hair is his name Allen or Eric or something? arguing right in front of all the donors. Then another day the new back \_boss\_ Caleb was acting legit like a 4 year old kid, pouting and mouthing off and wouldn_t work because he said nobody else works so why should he have to again right in front of donors. Sure fights happen they do at my work too. You get poeople together and no everybodys not going to get along with each other that_s just life. I just don_t get how the managers are as bad as the rest of them like one day I was waiting up front to get my vital signs taken and a girl goes into the owner_s office saying that needed help and he says go get those other people off break I was helping this morning. HELLO isn_t it your job to make sure your employees do what they_re supposed to be doing not another employees? And a good manager either helps or solves the problem there it seems like people just get away with whatever. It_s like that guy can_t hire normal people. The other one is different though i guess there_s probably people that don_t get along but it doesn_t seem like it and you see the managers either working the booths or out with the donors all the time and everybody seems like they_re there to work like how Tyler said.

Donor: donor
Date: 2011-11-14
Rating:
This place sometimes is hit or miss, but overall it_s great. The only complaints I have is they take SO LONG to process people. There could be 5 people sitting in the waiting room and it takes them 20-25mins to call my name (wtf?). After that, it_s smooth sailing. I tend to have kind of crazy veins and have been infiltrated once (by Erika) but most of the other phelbs are really good and they get to know you so they know to keep an eye on your numbers to make sure everything goes as fast as possible. Here_s the pay rates for everyone (1x means once a week, 2x twice a week): 110-149lb: 1x $20, 2x $25. 150-174lb: 1x$25, 2x$30. 175lb+ 1x$25, 2x$35. $40 for first 5 donations.

Donor: Just Me
Date: 2011-09-26
Rating:
To Rom, I was there the day you got splashed with the plasma, and ewwwww, I am sorry that happened to you, yuck. I have not seen that employee around lately, last time I saw him there he was relentlessly hitting on a pretty young lady who was donating, it was completely unprofessional and really uncomfortable to witness, I felt so bad for her, and I hope he got fired for it (she was NOT returning his advances). As to Sam, his smock says \_Sam I am\_, that is from \_Green Eggs and Ham\_, a Dr. Seuss story, not a serial killer. I like their artwork on their smocks, I have seen nothing inappropriate or offensive. My biggest complaint is that the front desk folks/screeners are soooooo sloooooooow, lots of milling around looking like they are busy. They are all nice people, but sometimes I just want to yell at them to stop chatting with eachother and get to work already!

Donor: Tyler
Date: 2011-09-18
Rating:
I used to live close to downtown and donated at that location because like a lot of people, I just needed some extra money. Then I moved to the east side and it was too long a bus ride to come downtown anymore, so I started going to the one by MATC and GOD DAMN what a difference. Wait times aren_t half what they are downtown. I know downtown is busier so that_s kind of understandable, but it_s the staff too. Downtown someone is always angry, complaining about donors or each other ON THE DONOR FLOOR, or having some other emotional or personal crisis. The MATC one is totally different. The employees seem focused on their JOBS and not on their lives. Just the way they carry themselves and behave toward one another is 100 times more professional than downtown. I have heard of people being fired at the east side one for poor work performance, and nobody I know of has ever been fired downtown and some of those moody, snotty, unprofessional, poorly dressed KIDS with their \_the world owes me a living\_ attitude NEED TO BE. Even one of the managers downtown, I don_t know her name but she_s the short one with the long brown hair, is a total nightmare. Always yelling at everyone, talking in very demeaning ways to other staff, and always seems aggrivated, stressed out, and like she hates her job and is taking it out on everyone else. I have seen her crying multiple times in the 3 or 4 months I have donated there and I don_t see how anything is worth crying about much less walking around donor areas on tears and screaming at people. To sum it up if you want to donate in Madison, go to the east location and not the joke that is downtown.

Donor: recent newbie
Date: 2011-09-01
Rating:
This location was wonderful, i_ve had worse experiences with the blood center in milwaukee. The employees were entertaining, And professional. Stop complaining!!!

Donor: Rom
Date: 2011-08-31
Rating:
Today I went to DONATE plasma but I never thought I would be RECEIVING Plasma! IT HAPPENED! It wasn_t even mine. This happened because a twenty something with a cast on his hand and hickies on his neck didn_t seal the tubes right and then dropped a full bottle of plasma eight next to me, into the garbage can, then took it in the back...Plasma on his face shield, on my arm, shirt, and CHIN!!! His manager said it was a bad sealing machine. A known problem. NOTE A wStaff member has I.AM.SAM on his smock, an ode to a serial killer. Another has MAXXX on his, and ode to porn, others have scribbled art or other inappropriate writings. I saw one kid who_s smock was so soiled I though he came from changing oil. I_m just in awe, there were some really nice people there who took their job seriously and did a good job. Some of the kids who work there could learn a thing or two about professionalism from them. But as they say one bad apple spoils them all.

Donor: macey
Date: 2011-08-25
Rating:
I have been here twice and the first time I was stuck multiple times and second time I had my blood vessel burst in my arm and this was at the one downtown do not recommend it

Donor: Trixie Baker
Date: 2011-08-08
Rating:
I found the whole process as being frustrating. First of all, I drank a ton of water before going to donate because I was told this would speed up the process and preven dehydration. I had to give them my driver_s license and sign a form to use the restroom! Finally after waiting for 2 hours, I was told it would be another 2 hours so I asked if I could let my husband know since he was outside waiting to pick me up. They had to escort me out to tell him to come back in 2 more hours! What did they think I was going to do out there? I guess I am naive as to what people are doing since I didn_t understand the whole sign in for the bathroom either. Anyway, I finally get to see a nurse and because I had a kidney stone 11 years ago, I wasn_t able to donate. That was fine however why not have that as a simple screening question so that I didn_t waste my time. No I am not on welfare or too lazy to work, I have a job however my husband recently had his hours cut so to help out a bit with school shopping, I thought I would give this a try. What a waste of time!!! I guess when the #1 rule is that you have to have good hygene to donate, that should tell you the type of people you are going to see there.

Donor: anonymous
Date: 2011-07-11
Rating:
I love this location the employees are really funny and they have some lookers ;). The wait has never been long for me and I_ve donated on multiple days of the week. I usually get in and out in under 2 hours MAX. It only takes me about 45 min in the chair and I_ve never been stuck multiple times, no pain or discomfort with the needle, and I_m impressed that the employees will do rounds to make sure everyone is still doing ok. Really, GREAT work people!

Donor: Allen
Date: 2011-05-01
Rating:
I recently moved to Madison, I have gone to this site a few times. I love the service, it is fairly quick after your first visit. I have found the staff to be friendly and willing to engage in a conversation while they are hooking things up. They do tend to not be paying full attention, but they are very busy and understandable. As for their training, they are training a few new people right now, but I can say that I have never had better needle sticks from anyone (that is from 4 years of Marine service). All in all I am going back and would recommend this facility to anyone. To those who say the staff is un-friendly well maybe you should try to engage them or be more understanding about how much is going on for the few staff they have there. As for the time, yeah it takes time, there are alot of people there so getting to you takes at most 30 min, then once you are in line about 10-20 min, then you take about an hour after that. But guess what they tell you all that the first time that you come in.

Donor: Anonymous Donor
Date: 2011-04-05
Rating:
I_m a mom to three young children so I thought I_d give this a place a shot. A little extra cash is nice, especially when you know you_re helping somebody.I thought the place was clean and pretty organized. The staff jsut seemed so ... apathetic. They also appeared undertrained and a little confused :D. I don_t think I_d go back. I didn_t FULLY trust that these guys knew what they ere doing. Sorry.

Donor: anonymous
Date: 2011-02-15
Rating:
I recently started donating at Interstate Blood and Plasma since I go to UW Madison. Thier service is horendous, and many of the people here are not very friendly. I have been here numerous times where the person who came after me got seated and stuck before me. I used to donate at a BioLife, and don_t anymore because their are none that are close. The ONLY reason that I still donate with this company is because they pay out cash, and I have not found another close donation site. If you need cash, this is a good way to get it, but I would not recomend this place to anybody.

Donor: anonymous
Date: 2011-02-15
Rating:
I recently started donating at Interstate Blood and Plasma since I go to UW Madison. Thier service is horendous, and many of the people here are not very friendly. I have been here numerous times where the person who came after me got seated and stuck before me. I used to donate at a BioLife, and don_t anymore because their are none that are close. The ONLY reason that I still donate with this company is because they pay out cash, and I have not found another close donation site. If you need cash, this is a good way to get it, but I would not recomend this place to anybody.

Donor: anonymous
Date: 2011-01-03
Rating:
LOL @ People complaining about the \_service\_ they received at a Plasma Donation Center. In case you didn_t get the memo, you_re the one providing the service by DONATING your plasma for the benefit of others. You_re just compensated for your time. If you feel the need to call and complain about the unprofessional service given to you by college students, you need to loosen up and get a life.

Donor: clayton
Date: 2010-11-05
Rating:
donated 3 times because i needed cash. cash on spot. not bad, takes a little over an hour for 25 bucks, other than than no problem. its clean

Donor: Jill
Date: 2010-10-08
Rating:
The gorham center rocks. The guy who wants people to stick a needle in his jugular is silly and probably works in a carnival of some sort. The people that get mad even though they know that they are being run thru by college sudents are simple put-obviously very old, and cantankerous. People don_t donate because they are trying to help, they donate because they are either college students, poor, or just lazy and unemployement/disability is not paying enough. Do me a favor, don_t donate at the same center as me because all you do is get in ridiculous arguments with the staff and make my waiting time a lot longer.

Donor: Stop complaing and lying to yourself
Date: 2010-10-05
Rating:
Ive been donating at the Gorham center for 5 years and I do not understand any of you people. I think the employees are funny. Everytime I donate I end up smiling or laughing about something. The plasma center is clean, and we get paid well enough.After the 1st donation it really doesn_t ake that long. You just have to figure out when the center is not busy and donate then. I don_t really like all the negative comments though. so here_s my reply to you of the negative comments: What did you think really. Itís a plasma center Itís not Burger King. Hereís some rules to donating. 1. No one is trying to cheat you or discriminate against you. 2. The employees at the plasma center actually do know more about there jobs than you do. No, shut up. They do. 3. One of the phlebotomists told me that most days the plasma center will process 180 donors in 11 hours. How bout when you walk in and the whole waitng area is full and Im sitting there waiting for my turn to donate DONíT donate instead of donating and then bitching about how long it took. Duh do the math They got like 23 beds, it takes each donor about a hour and a half to donate. Those big meany plasma center employees need to take breaks as well. No wait your right, those little bastards should work 8 hours without a break, because thatís how important you areÖright? Wrong. All you are doing is causing drama and then I have to wait even longer to get back and donated because of you (my fellow donors) Hereís an idea, just a thought. Do you also go to restaraunts and bitch atand about the employees? You ever get your food and it tastes kind funny? Kinda pissy? Kinda spitty. You know what, when someone is going to be poking around inside of my body I like to be as polite as possible. Thatís just me though Itís filled with college kidsÖseriously what did you expect they would talk about? Should they talk about how they just love dealing with Higher than thou jerks that think the world owes them something? Seriously, all you are is old or uneducated. Or should they instead talk about the guy who posted below about how he wanted to get the phlebotomist to stick a needle in his jugular vein. Seriously guys are you even using 50 percent of your brain capacity? Jugular? Really? And that sounds cool becauseÖwhy? Let m guess you grew up on a farm and/or you are inbred? No it sounds stupid and from the many times Ive sat there waiting to donate and watched complete idiots come in, try to donate and then get mad because they canít well duh, College kids. 18-19 year old kids. If you donít like it donít live in a college town. Ive donated in Milwaukee and Green bay so please. Yeah go donate in Milwaukee and green bay. Hopefully you donít get shot after you get paid. .I once saw a guys selling another guy crack in the alleyway right by the center in Milwaukee so good luck. Annoying college kids or crack cocaine and guns. Hereís an idea. Be honest with yourself. The reason you donate is NOT to help people or anything so noble. The reason you donate is because: A. You are a college student and you need money B. You do not have a job because you are too lazy. C. You do not have a job because of the recession. D. You got fired from your job because gauging from all the posts below you actually do not have any social skills and your are kinda dumb. E. Being on welfare doesnít pay as much as you thought it would. F. You canít fake being disabled anymore G. You are old and bitter about retirement or just bitter about being old and ugly. Well then why donít you get a job at the plasma center because from what Iíve read all of you would fit right in otherwise just shut up and stop blaming people for your bad choices in life. Actually get a job then you donít have to go and take your anger and frustration out on some 18 year old kids and I can get back and donate sooner because the center staff are not having to deal with mister jugular vein (IN THE NECK) Seriously man, where else did you think the jugular vein was? Obviously if you were smart youíd have a good job, making good money but your not smart. Your dumb, so instead of getting a job you sell your body fluids for money and want to make a big deal about it. You want to get mad because the nurses found out that you are a dirty bastard and you had sex with a prostitute. Oh well, keep yer dick clean and then maybe you could donate. Plus lets not forget thisÖdid you get to your actual physical? Did your nurse tell you about all the stuff your plasma could be made into or used to treat? I bet she did. Thatís actually the only worthy reason to donate. Sure its nice to have a few bucks but the main purpose of plasma donating is to help people less fortunate than ourselves. You are not less fortunate. You are just lazy and mean and probably have been making excuses about why you donít have any money for years now. Man up all of you and stop being whiny nags. Yeah I get infiltrated (IN MY VEIN) too. Not the end of the world and you know what? Being infiltrated even happens at the hospital so stop yer crying. Yeah itís called a bruise you big babies. And lastly, to wrap this up: I and most people like me, would rather deal with the dopy unprofessional college kids than deal with any of you whiners, naggers, complainers and bitchers. All I want to do is donate, not listen to your sob story/pity party/temper tantrum.

Donor: g-man
Date: 2010-08-09
Rating:
K....for starters I should have listened to what everyone else wrote on here regarding the Anderson St. location. When i first walked through the door I was greeted with a \_wat up boss\_not even one hello was said. Second I had to listen to how they would like to \_party\_ with a girl on t.v. and I had to endure the \_pelvic thrust\_ from the punk behind the counter.After I left their office I called back to speak with a manager. After hearing my complaints regarding HER staff and the lack of professionalism in that office,plus the lack of management there to control the staff...her way of handling my complaint in the end was to hang up on me. So I would recommend NEVER to go to that office.I wish I had a contact number for someone above local management to bring my complaints to.

Donor: Molly
Date: 2010-07-16
Rating:
Not worth the amount of time one would have to put aside to get a donation in at this facility. Although the staff was friendly enough, they came off as unattentive and desperate to leave their job for the day. Not counting a lenghty lobby wait, I was there at a not too busy time (some machines were still unoccupied) and I still sat on the big chair for 48 minutes before I was hooked up to the machine. In that time multiple technicians kept noticing me and strolled right by. They slightly make you feel to be a nuisance. I_ve donated plasma in both Green Bay and Chicago, and comparatively, this was the most inefficient staff I_ve witnessed. It could_ve been much worse, but by the end I was just as thrilled to leave as I_m sure they are everyday.

Donor: Anonymous Donor
Date: 2010-02-20
Rating:
I love this place. I donate twice a week in the afternoons. Yes, it can sometimes take a while. Yes, some of the employees are sometimes less than friendly. But I really don_t see how that_s any different from every other job on this planet. If you are honest, respectful, and courteous to the staff, they will return the favor. The ignorant person writing in all caps is a prime example - I_m willing to bet you lied to the employees, came in high, or started a confrontation with someone. If you got deferred, its almost always your own fault. So just behave and things will run smoothly. Prices went down because so many people started donating, and the whole economy is tanking, but really, its only down $5. It_s not that big of a deal. If you don_t want to wait, figure out a time when not many other people go - if you get there around 7:30 AM you_ll be done fast as lightning. All in all, this place has some downfalls, but it_s also really great. It_s an easy, safe way to make money, and they are really looking after your health. Just be nice, don_t get mad, and you_ll be gravy. Oh and the person who wanted to take blood from their jugular - #1 YOU ARE A WEIRDO FOR WANTING THEM TO DO THAT IN THE FIRST PLACE, #2 the employees aren_t trained to stick jugulars, and if they screwed up you could bleed our or be seriously injured. #3 HOW IS THAT EASIER THAN YOUR ARM

Donor: n/a
Date: 2010-02-12
Rating:
i really like getting poked by kelly

Donor: Katie
Date: 2010-01-27
Rating:
The Gorham Street location is wayyyyy better. Anderson St. is dysfunctional and they all hate each other. Gorham is small and it takes a little longer but at least your dealing with employees that want to be at work.

Donor: Jared
Date: 2010-01-27
Rating:
I will never go to Anderson Street again. The entire time I was there I went from one employee to the next as they complained about their jobs. At least they have jobs!!!! Go downtown if you want to donate plasma.

Donor: Anonymous Donor
Date: 2010-01-12
Rating:
if i was anybody id go to the location on anderson st. right off stoughton rd and e.washington. friendlier staff and quicker times. not to mention free parking..

Donor: N/A
Date: 2010-01-08
Rating:
i go to the one on Gorham. the place is not THAT bad. i make sure i watch every step they make to make sure everything is clean and sterile. but the staff is kinda rude and some are slackers but Larissa is the freakin BEST!!!!

Donor: Anonymous Donor
Date: 2010-01-05
Rating:
You DO NOT have to be a student to donate!

Donor: ANONYMOUS
Date: 2009-12-29
Rating:
FUCK THIS PLACE THE STAFF ARE RUDE AND MAKE UNTRUE COMMENTS ON YOUR CHARTS AND DONT UNDERSTAND WHEN U TRY 2 EXPALIN 2 THEM WHY U ARE BEING DEFFERRED AND SOME OF EM REALLY NEED BETTER TRAINING CAUSE IVE SEEN THEM FUCK PEOPLES ARMS/HEALTH UP.DEFINITLY DO NOT RECOMMEND THIS PLACE-DO UR SELVES A FAVOR AND DONT BOTHER GOING-AINT WORTH IT AT ALL

Donor: Anonymous
Date: 2009-11-24
Rating:
Manager (Josh) kicked me out of the building for saying inappropriate things to female employees. I can_t help it I_m a flirt. He said part of his job is to make sure all his employees feel safe. I didn_t threaten anyone!

Donor: Alfred
Date: 2009-11-06
Rating:
This place is the worst place ever. I asked them if they could just draw plasma out of my jugular vein (located in the neck) to make things easier but they were really ignorant and disproportional about it! WTF!! That would be so easy! I_ll do it myself!!! Just a dang neck puncture and suck the stuff out it can_t be that hard!!! Not to mention they wouldn_t let me eat my food while in the room or let me touch A SINGLE ONE of their instruments. WTF. God live a little and stop being obsessed with your so called \_sterilization\_. pansies.

Donor: keep calling back maybe next week oh no sorry you're a stalker stop calling we might call u back
Date: 2009-10-22
Rating:
I wish to speak to the manager or current owners, because for one your staff treats their donors as though you shouldn_t exist. Especially, when they have you constantly calling for some information that I feel that they should seek,I_m not the medical profession here. Give a person the run around is truly unprofessional in every aspect of life, no matter if you don_t like your job or not. For instance, if the employment that you entitled yourself with is not want you desire after 6month,then the work place is no place for you, eery job is not easy street. I served people in the restaurant industry for 25 years, and not once even if I felt some sort of discouragement towards the customer I have no right in showing it. I took on the employment and the employer took on me for a good reason, so we shouldn_t turn face.

Donor: Willie
Date: 2009-10-10
Rating:
Everyone here posting bad comments is and idiot. Have you ever screwed up at your job. I know you have. If you dont like the FREE MONEY you get for sitting on your butt then dont go. Yes they have infiltrated my arm. Wanna know why, it because everyone is different no two vains are in the same spot or size. And about the payout being less, DEAL WITH IT. Everything costs more money now days why would you possibly think that they are excluded from price increases. And to the main part quit complaining you shallow idiots, you are supposed to be doing this to help SICK people not just for your extra beer or drug money. So grow a pair, endure a needle in your arm, grab a book, and shut the h*ll up.

Donor: George
Date: 2009-09-25
Rating:
Let me start out saying that Kelly the red head is so effing AWESOME!!! shes so beautiful and nice and sweet!! The world needs more of her! The center is really nice. Its clean, full of nice people, and great service for me at least. I strongly recommend!!

Donor: Rita
Date: 2009-09-24
Rating:
The donation center is well staffed and NOT incompetent. The center follows FDA rules. FDA. So, there are policies and rules to be followed. If you can_t donate, deal with it. There_s obviously a reason that you can_t donate. The staff just doesn_t defer someone for no reason. Be patient, be kind. You_re getting paid to sit and do nothing. What_s there to complain about? :)

Donor: pete
Date: 2009-09-23
Rating:
The price of plasma has gone down.

Donor: Anonymous
Date: 2009-09-23
Rating:
I switched to the east side location and it sucked. The building was gorgeous but the staff was slowwwww. The phlebotomists need supervision or something because they wander around aimlessly while we wait to be stuck or disconnected. Went back downtown where it is busier but at least everyone is working including management.

Donor: Employee
Date: 2009-09-22
Rating:
If you only get 20 dollars a donation, it_s because you don_t donate as much as others because you don_t weigh as much as them. If you need someone to explain the pay scale to you (probably for the umpteenth time), just ask and I_m sure someone will help you. Also, donors get $35 only for their second donation, not every donation after their first one.

Donor: another one
Date: 2009-09-16
Rating:
When I started donating a month ago - I was paid $25 the first visit - then $35 thereafter. This week it is down to $20/a visit. I_m sure the price they get for our plasma hasn_t gone down. Where_s the extra $15/person going??

Donor: former employee
Date: 2009-09-14
Rating:
to all of you donating... we have rules to follow, as do you. sorry we must enforce them. yes, it takes 3-4 hours, look how many people are sitting around you trying to get the same money you need. and about the staff, yeah they kinda suck, but what goes around comes around, so let karma do its thing, and yeah, those shitty people have shitty things happen to them. as far as hematomas and infiltrations go, HELLO were only human, yes people make mistakes, havent you?!?! so just be patient, work with us, we are just as excited to be there as you are!!! just sit back, and let us do our job, and we_ll get to you when its YOUR TURN!!!!

Donor: Mike
Date: 2009-08-14
Rating:
DONT even think about donating here. It_s just not worth it. There is a belligerent and abrasive girl named Heather who thinks she runs the place. She works the front reception and is extremely rude and is an all-around asshole. Needless to say, she got fired from Taco Bell last year on State St. Donation takes 3 hours if you_re lucky, while they_ve recently stopped giving referral bonuses, and actually lowered their payouts for donations! WTF? Just 2 days ago the poor guy next to me had his vein punctured all the way through where he then bled inside his arm. Nice going. All the negative things said about them here are SO true.

Donor: Chris
Date: 2009-08-08
Rating:
Oh is true they need a better manager to maybe make things look and operate a little better. Some good employees and you always have a few slackers anywhere that_s the business and of course with college kids they are always a few slackers. You just smile to yourself and laugh when you about college kids and how life just revolves around them and job is second thing on mind. I must say for the experience It was good. TYLER waited on me and a few other women. Very professional courteous and with a smile. Most people don_t know how to smile these days or either are afraid to for some stupid reason. Its all apart of good customer service and puts you at ease when you can see someone who genuinely cares. Just smile and laugh to yourself about the slackers You will be taken care of if you are a decent human being.

Donor: Jeff
Date: 2009-08-07
Rating:
Love the front staff. Very polite and courteous. Back staff is more busy so they kind of just do their job and move on.

Donor: Alex
Date: 2009-08-07
Rating:
I really like the staff. Good looking girls that are pleasant to be around.

Donor: NA
Date: 2009-08-07
Rating:
Won_t let me donate because I can_t prove where I live? I don_t get bills. Bunch of crap!

Donor: Shane
Date: 2009-08-07
Rating:
Very busy in a tiny building. People were nice though.

Donor: trillcat
Date: 2009-08-05
Rating:
Comments: Barely trained, Unprofessional staff made up of college slackers (Admittedly so), and unclean conditions, including spilled dried blood on beds, and if you try to complain you will be threatened with police intervention. Total shithole, do yourself a favor and go to one of the up-to-date plasma centers, NOT this one!!! What?? Were you high or drunk? They clean the beds as soon as someone gets out of it. To the point of almost running into you as you leave. I am guesing you were threated with the police because you did get defered being high or drunk, and your hematocrit showed that, And pitched a bitch cause now you have no money to score, and have been defered. To not being able to use the bathroom, as a new donor, they ARE going to pee test you, and suggest you not go. I did pee my first time there, really had to go! It just took me a bit later to get my pee pee. College slackers? What, the face piercings scare you? I have teny tiny veins, and they hit them. If anyone is concerned they can_t they don_t.

Donor: trillcat
Date: 2009-08-05
Rating:
They do have a weird new rule though. semi quote from the flyers hanging up.. \_ If you are a repeat doner who has not donated in the past 30 day you will get an automatic deferal of 6 months. Huh???

Donor: Anonymous Donor
Date: 2009-08-03
Rating:
I came to the MATC location. I got a tech named Roger. He was very nice and professional. The place was clean, he did a great job, I_ll return.

Donor: Former Employee
Date: 2009-08-03
Rating:
Please visit the website and email customer service with your input. It would help a lot to improve the center.

Donor: NA
Date: 2009-08-01
Rating:
In regards to \_Russell_s\_ post...What many do not realize is that plasma centers are FDA regulated and have rules in place for a number of reasons. IBPI does not have public restrooms, which is why they ask if you_re going to be donating that day because they get many people requesting to use the restroom who are not donors. The other reason they need to know if you_re donating, at least as a new donor, is because, yes, they do need a urine sample. It would really suck if you used the restroom and were unable to give a sample as a result and it would only increase the time spent at the center. Also, I would like to take this time to mention that \_Russell\_, upon being informed that they could not use the restroom unless he was going to donate, he promptly threatened to urinate (seriously) on the floor if he wasn_t able to use the restroom.

Donor: Lisa
Date: 2009-07-23
Rating:
I have been donating about twice a week at the one by MATC since December. Every time I go in, I am there at least three hours. I have never had a problem with the cleanliness of the building, (or the bathrooms). My problems lie solely on the employees. Every last one of them are college aged, lazy, looking at their watch, wanting to go on break, they swear, they smoke, they make jokes... All of that is fine. I might even be friends with some of them outside of donating. But the point is: Even ME, as relaxed as a person as I am, still get worried when I see a girl barely out of her training bra sticking me with a 4 inch needle. So about the last 6 times I have gone there I requested to have somebody experienced (like a supervisor) to stick me and these last 6 times have gone great. (Besides the 3 hour+ waits) Before I started asking for someone more experienced, I was getting internal fibrulation pretty much every other donation. (They accidentally go through and stick a second vein after they hit the first). Some of the most painful shit I have ever felt. Donating isn_t for everyone.

Donor: Geno
Date: 2009-07-18
Rating:
I go to the place on Anderson st. Everyone is very polite and professional except for that blonde girl who it seems is only there to flirt with guys and complain.

Donor: Zen
Date: 2009-07-16
Rating:
Barely trained, Unprofessional staff made up of college slackers (Admittedly so), and unclean conditions, including spilled dried blood on beds, and if you try to complain you will be threatened with police intervention. Total shithole, do yourself a favor and go to one of the up-to-date plasma centers, NOT this one!!!

Donor: Russell
Date: 2009-07-15
Rating:
Anyone who says the place on Gorham is clean, I don_t want to see your house. The staff is very rude. I asked to use the bathroom when I walked through the door and was asked if I was donating. This is not what you want o hear when you_ve just walked five blocks from parking and your kidneys are talking to you. I said I was going to and the next comment was well, we need a urine sample. The two go together right? But instead of giving me a cup when I went into the bathroom, the girl (notice I didn_t say woman?) went and got a big Black guy who was standing outside the bathroom as I walked out. He said, \_Please don_t be rude to our staff\_ Is it rude to ask to use the bathroom? The bathroom was filthy (think highway roadside gas station) and if that_s the way they keep the bathroom how_s the rest of the place? I never donated. Incompetent bullshit!!! I used to donate when plasma first came to Madison on Gilman street and those people were very professional and personable. The place on Gorham is full of ididots, Protect your health and sanity and go somewhere else.

Donor: Darrell
Date: 2009-06-10
Rating:
I am not going to be polite! Fuck this place!! They automatically assume because I had a full tattoo on my arm I was a needle junkie! I have never been so alienated in my life! So if you have an arm sleeve don_t waist your time. They could have drug tested me! Was total bullshit!

Donor: Trillcat
Date: 2009-05-22
Rating:
I donated at the Gorham location yesterday, and am supprised by the many comments that the staff is rude or unfriendly. They were nothing but nice and helpful to myself and everyone else I saw come in, chatting and smiling with the donors, newbies included. I was a tough stick, not the greatest veins, and they were very gentle in adjusting the needle to get the blood flowing, making sure I was not feeling any discomfort or pain. Well, as little as humanly possible with a big ole needle in my arm, lol. I would not describe the place as \_filthy\_, more just old looking, like an old kitchen floor that you can scrub and scrub and you know it is clean but doesn_t look it. It is in desperate need of a remodel. Yes, the wait is long, don_t know what it will be like as a return donor but I do plan on going back. I would have ranked this place as average, mostly because of the cramped wait area in back, but the staff tipped the scales for me to give it 4 stars.

Donor: Stacy
Date: 2009-05-15
Rating:
I have now donated at the MATC IBP twice.My first time,though it was timely was alright. I was \_stuck\_ by an ex EMT who in my opinion was professional AND kind, a rare thing in these places sometimes. The friend who accompanied me however was \_stuck\_ by an ex high school buddy that seemed to have no experience and my friend has bruises on his arms almost a 10 days later. My return seemed wary as i was afraid i would leave bruised but i again was helped by a woman who seemed absolutely aware of what she was doing. I guess it is a hit or miss kind of thing but i know if \_the bruiser\_ attempts to come and stick me I will speak up and request the company of another technician.

Donor: Former Employee
Date: 2009-04-10
Rating:
By the way, to the \_RN\_ who posted- LPNs can do physicals at the centers because they are certified as Physician Subsitutes by the company after extensive training on company protocols for accepting and deferring donors. The center is overseen by a doctor who is the medical director of both centers. All deferrals go through this medical director. This plasma collected at these centers isn_t used for infusion directly into patients, its used to manufacture vaccines, which you would know had you read the paperwork that they gave you. I encourage you to contact the company in regards to the condition of the center, which is due to lack of funds by the corporation. They spent a lot of money on the brand new center, and won_t give any to Gorham for improvements. Maybe by contacting them you could change that.

Donor: Former Employee
Date: 2009-04-10
Rating:
As a former employee of the Gorham center, I_m sad to see the negative comments about that center. For everyone_s information, when you go in, there_s no guarantee that you will be allowed to donate. That_s a risk you take when you decide to take the time to come to the center. The Gorham center is owned by a large corporation that makes ALL the rules for who can and who cannot donate in conjunction with the FDA, who monitors plasma companies. No one is \_making up reasons\_ why you can_t donate. The plasma is used to manufacture vaccines and clotting factors and if you have/possibly have certain things in your blood, you can be putting others at risk. If you were receiving a vaccine made with someone_s plasma, wouldn_t you want it to be from a healthy, drug-free donor? There is no website for the center because the corporation won_t allow them to make their own. If you need information, just call and ask. Also, the reason that you get paid more to donate elsewhere is because in Madison there are ALWAYS people who are willing to donate. In other cities, they increase the payments because they need to intice people to come in. There are always people who are willing to donate twice weekly for the amount the Gorham and Anderson St. centers will pay them. There_s no reason for them to increase the payments. Remember, it is a business, and businesses want to make money. The payment values are also determined by the corporation. If you don_t like it, you don_t have to donate there. Trust me, they_ll have 10 new donors the next day and won_t miss you one little bit.

Donor: EE
Date: 2009-04-09
Rating:
This place is a complete dump. I_ve donated at Biolife many times before and comparing the 2 is like the a Hilton and fleabag motel. Interstate plasma is a complete dump. Incompetent staff, filthy conditions, and long wait times. I_m and RN in Madison and when I received my physical it wasn_t even by another RN it was by an LPN, which I do not believe is even legal, but I am unsure of the laws pertaining to plasma centers. If you are in college and need the money and live close, it is easy money, but if you are neither. Don_t waste your time or health at this dump. I am seriously thinking about contacting the company. Also for those of you speculating how much plasma companies buy plasma for it_s actually $100_s of dollars depending on how much it is. When plasma is administered in a hospital it can cost the patient $1000-$1200 per transfusion, so this place is making a killing for profits.

Donor: Anonymous Donor
Date: 2009-04-07
Rating:
I_ve been to both centers many times and the center downtown is dirty small and the staff are more concerned with their own lives to be competent in their jobs. I was treated rudely by the \_supervisor\_ who told an employee to quit fucking whining. I switched to the other center by matc and it_s much bigger and cleaner. I was completely done with everything in the amount of time I was waiting for the nurse at the smaller center. The staff was friendly and funny. I have recommended to many people that it_s worth the drive/ bus ride.

Donor: steve
Date: 2009-03-13
Rating:
this place is very good. its very noticable that everyone that works there IS trying their best. the gorham location is now busier than ever.They are clearly over worked and underpaid. they need more staff at night.. its seems to be over crowded. Its really not their fault that some of the staff members are a little on the crabby side from time to time.. they are always having to fix something, the new supervisor they have now seems to really be holding the ship together and that christine is one hot mamma!

Donor: Dan hubanks
Date: 2009-03-10
Rating:
I have been fortunate enough to remember that donating plasma is a good way to get extra money. It is not an occupation and there is no commitment to come back everytime. It really is about leaving the choice up to the donar if they want to have a good experience or not. Keeping your body healthy is extreamly important. Do Not donat after a night of drinking, you will be defered and if this happens more than once they can kick you out. Overall, the staff changes so much. So you don_t get a good chance to get to know anybody. The onse that were great moved on, like Kat and Heather(the one who looks like the girl from CSI Miami, I wish I woulda asker her for her email,lol)The rest are bored with there job and have little time to show any cheer or happyness. The screeners and cash handlers always seem to be the happiest and friendlist. All in all with the economy in collapse at least the ISBP can keep you from hitting up the soup kitchens.

Donor: Lynn J
Date: 2009-02-27
Rating:
I would recommend donating here. I won_t lie the start off process takes a long time. I would recommend going very early in the morning and plan on spending the day there. I was deffered once because of a high heart rate. Note to self don_t work out or drink mt dew and than donate. but went back the next day and everything was ok. parking is a pain in the butt but hey your practically on state st. The staff is mixed, mostly friendly a few rude people but they don_t deal to much with the donors. the night nurse is really funny. Staff is friendly and polite. They know your name after a few donations. I would defintaly go back and recommend this location to any one. PS just in case I didn_t state it I went to Interstate on Gorham.

Donor: screw these guys
Date: 2009-02-13
Rating:
i will be pissed if i go there and they say i cant donate. it_s a hr drive from where i live. does anyone know if they do a drug test and if it_s dirty you can_t donate. i would like to know some reasons why i would get turned down

Donor: Bud
Date: 2009-02-13
Rating:
I hope I am never that hard up for money. It sounds like a lot to go through for a little money. I might try it only because I know it is helping to save lives. Then I will take the $25 and donate it to the homeless. Yes, I am that good.

Donor: Anonymous Donor
Date: 2009-02-02
Rating:
If I want to switch and start donating at the interstate place over by the matc will they have my old record from the one on gorham or will I have to go through the whole process aggain?

Donor: justme
Date: 2009-01-31
Rating:
Im not sure why they dont pay like others do. before i moved to Madison i was i getting 100.00 a week to donate. 50.00 a time. now its a lot less. how come. im sure they sell it to the same people that the others do. so why are we the people being ripped off. you can google.com prices for other areas like the twincities and chicago and see they pay much more. and since it takes me 3 hours to walk in and donate i fig im worth at least 50.00 for that time of waiting for them to make 100_s of dollars of my plama.

Donor: Todd
Date: 2009-01-31
Rating:
how come you all only pay 25.00 then 30.00 for people. other places pay 50.00 and 50.00

Donor: Timothy Wilson
Date: 2009-01-30
Rating:
Very nice people. Very busy though.

Donor: Craig Heeler
Date: 2009-01-30
Rating:
Very nice people. Parking situation is a problem but it always is downtown.

Donor: Tom J.
Date: 2009-01-26
Rating:
Went to the new location on Anderson, only to find them terribly disorganized and very unprofessional--the staff was more into goofing around and laughing than doing their jobs correctly. Also, after one lady complained about a poor stick, the girl replied \_well, we didn_t tell you to come down here.\_ OKAY then, I guess that makes it okay to hurt someone. I will try the Gorham location once again before giving up on this fly-by-night organization.

Donor: Fed up
Date: 2009-01-26
Rating:
Ironic how people like _Evans_ post extremely positive reviews more than once? Too bad the Interstate employees don_t spend more time improving their performance, rather than trying to boost their own ratings...

Donor: Evans
Date: 2009-01-23
Rating:
Very nice people and well staffed.

Donor: Anonymous
Date: 2009-01-21
Rating:
I have mixed feelings about this place. First, I_ve never been deferred. The staff is mostly polite but there are a few that can be very rude. I have always had a friendly experience, but have seen some people get treated like crap. I know that if you cannot donate one day, for a certain reason, and you_ve sat there a long time and had to get pricked and stuff, if you make a big enough fuss about it, they will give you a little compensation for your time spent there. Overall, I think it_s an ok place. Could be a little cleaner though.

Donor: Michael M. Patton
Date: 2009-01-07
Rating:
I think the facility is a good one. I like the people there. There good to converse with. the compensation is good compared to the time spent in it. I am a long time donor of little less then a year and I by all means contune to go there.

Donor: dt
Date: 2009-01-06
Rating:
Does anyone know your policies or procedures? Being defered for being honest and then when OK_d to donate have to start the orientation process all over again? What a waste of my time and yours.

Donor: Melanie
Date: 2008-12-24
Rating:
Has anyone noticed that every negative comment is from someone that has been deferred? It_s a very well run organization and yes they are a little slower than Biolife or ZLB but that is because they are not automated.

Donor: James
Date: 2008-12-24
Rating:
Very nice people. Manager is always doing control desk or sticking people.

Donor: Katie
Date: 2008-12-24
Rating:
Parking sucks but staff is very friendly. I got sick on the donor floor and was taken very good care of. I think I might try again even though I felt ill.

Donor: Amy
Date: 2008-12-24
Rating:
Are you sure the employee was laughing at you? I think you are overly sensitive and the employee was laughing at something completely unrelated.

Donor: Erin
Date: 2008-12-14
Rating:
Had a horrible experience there. First of all they don_t make appointments so the waiting room is AWFUL - noisy, dirty, disorganized. Second, I donated for a long time at Biolife but moved so went to Interstate instead. Nurse told me I could NEVER donate at Interstate because I had mono when I was 18 and \_the virus can lie dormant in your B cells\_. This was an RN who obviously had NO idea what a B cell is or does. I_m not just disgruntled because I got turned down, I go to Biolife in Janesvill now so no biggie. I_m upset because of the conditions there and incompetence of the staff. If there had actually been a risk to my health, cool, but denied to do incompetence? That_s just scary.

Donor: ROBERT DOYLE
Date: 2008-12-05
Rating:
nice people.

Donor: Elaine
Date: 2008-12-03
Rating:
Had a bad experience here this week. Young female employee laughed at me when limped in. Its called a handicap you idiot!!! How insensitive.

Donor: Adam D.
Date: 2008-11-14
Rating:
I have never been there, but here is the scoop on compensation: this location pays $30 and $40 for the first two donations, then $25 for the first and $30 for the second visit (do not be surprised if the recurring compensation varies on your weight as all the other interstate plasma facilities do, but she told me explicitly that it would not). They operate on a walk-in basis only :-(

Donor: Mary
Date: 2008-10-29
Rating:
I hate this place! I moved here from Duluth, Minnesota where their donation center (ZLB) was awesome! They were always informative and friendly. Here these people told me my protein was low and I couldn_t donate without an SPE test. Then they said that I could come down, re-test, and donate the same day. So I wasted $5.00 in gas and 3 hours of my time going and re-testing. My protein level was 7.2 which was FINE, but then they had to do the spe test that would drop my protein level one point and it still would_ve been fine, however they wouldn_t let me donate until the SPE test came back for NO REASON. They wasted my time and gas money! I am livid.

Donor: Kari
Date: 2008-10-27
Rating:
The building is clean and relatively new. I think people who get deferred from this place post negative feedback because they are disgruntled.

Donor: Anonymous Donor
Date: 2008-10-27
Rating:
Their website is www.interstatebloodbank.com

Donor: Theresa
Date: 2008-10-20
Rating:
How much do you get paid?

Donor: Anonymous Donor
Date: 2008-09-16
Rating:
You need to bring a state issued ID, social security card, and proof of your current address. if you_re a student, your student ID will work. If not, a current lease agreement, utility bill in your name, something that has been sent to you in the last 30 days. Also, the process takes between 3-4 hours. You need to eat something substantial right before coming in and you may want to bring a snack, too. If there are several new donors at a time, the process will take longer. It_s a first-come, first-serve thing. No appointments, just walk-ins. You can call and ask how busy it is. Just say you_re interested in coming in as a new donor and they can tell you how long the wait is, approximately.

Donor: richard
Date: 2008-08-27
Rating:
If I want to donate plasma do I just call the number above to make an appointment?

Donor: Ellen
Date: 2008-08-19
Rating:
Won_t take appointments and staff heard using profanity numerous times. Building is old; looks and feels dirty.

Donor: Kevin
Date: 2008-08-12
Rating:
It is a very polite and well run staff. The staff seems to know me by name and I feel welcome.

Donor: Anonymous Donor
Date: 2008-08-12
Rating:
Very friendly staff with the exception of one employee. I told the manager about it, and I_ve never had a problem again. I_ve donated in the past and have never scene a manager so involved with what_s going on.

Donor: Jerome
Date: 2008-07-17
Rating:
They do have a website. It's badgerplasma.com

Donor: Jason
Date: 2008-07-08
Rating:
The parking is a problem but they have excellent customer service and the manager does an excellent job of coming out to talk to donors.

Donor: Karen
Date: 2008-07-08
Rating:
Their website is probably the most non informative website that I have seen. The staff is very friendly and made very informative which to me helped me feel better about the donation process itself.

Donor: Mike
Date: 2008-07-08
Rating:
The service was very good but I wasted an hour of my time trying to look them up on line. Also, I wish they would pay for parking.

Donor: Evans
Date: 2008-07-08
Rating:
Very knowledgable friendly staff. Sometimes it takes a little too long because they are so friendly and genuinely seem to care about how you are doing.

Donor: James
Date: 2008-07-08
Rating:
I've been to other plasma centers in the past and this is by far the friendliest staff that I have seen.

Donor: Anonymous Donor
Date: 2008-07-02
Rating:
I agree. There should be some basic information so that potential donors don't waste time calling to ask questions or risk wasting money to park downtown only to find out that there is an hour + wait to start the 3-4 hour process.

Donor: heidi
Date: 2008-06-23
Rating:
if you are so in need of plasma/blood...why no website explaining the procedure/how to donate etc? i just spent 45 min online trying to locate and gather information on this procedure.you really should throw together SOMETHING for people to come to and get basic info...is it a walk in? do i need an appt? how long does it take?what information/ID do you require?what would prevent me from being a donor and wasting gas money to find out.thanks!

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Street view of Interstate Blood and Plasma Inc

Interactive Map of Interstate Blood and Plasma Inc

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