Portland Biologicals Inc

239 Main St
Lewiston, Maine, USA 04240-7020
(207)783-3230
Center Type: Paid Plasma paid plasma donation icon
Hours of Operation: MWF 8:00AM - 6:00PM TTh 8:00AM - 6:30PM Sat 8:00AM - 2:00PM
Overall Rating: 2.35712.5 star rating

Donor Ratings & Reviews

 Rate and Comment on Portland Biologicals Inc

Donor: Blood Hero
Date: 2019-04-23
Rating:
 Rate and Comment on Portland Biologicals Inc
Donor: matthew allen
Date: 2015-01-07
Rating:
fast,nice people

Donor: Ram Dass
Date: 2014-08-25
Rating:
Very poor customer service. If the people at the front desk don_t like their job, then they should find another one. The phlebotomists make less than the cleaning crew and it shows. Only on their A-game when being audited.

Donor: Tired of it
Date: 2014-07-13
Rating:
I_m done. Way to many people that work there hate their job and make sure you know it. They follow the rules to the T only when they are being audited. (Watched as they say) I_m rather uncomfortable with that. As for donating being a privilege...People leave there not feeling well (run down,) for little to no money. However they placed it in the poorest city in Maine. Not really a coincidence. They know people in this city are in need and they are profiting on them. With out donors there is no plasma center.

Donor: jim
Date: 2014-05-22
Rating:
I was considering plasma donation because I could use the extra cash, but after reading reviews of this facility I think I will pass! I don_t like the dishonest practices I_m reading about, thank you all who have posted for the heads up.

Donor: Nameless Girl
Date: 2014-04-06
Rating:
I_m unsure whether or not the people who are so unpleased with this company feel this way just for experiencing bad service, the lack of compensation given or no compensation at all...But I do understand that it_s pretty ignorant to complain either way. Donating shouldn_t be a priviledge. Receiving money, maybe. Everyone has their reasons for making the choice to donate. The main reason for some, being the desire to help make a difference in the world and benifet lives who are in need. Others are in it for the money...BUT receiving cash for this shouldn_t be expected, only appreciated. The purpose for donating is to help. It is not a part time job...If you can simply be satisfied just knowing you_ve greatly impacted the world in a wonderful way, you don_t need a reward. It_s not like you sold your soul or are donating a limb.....It_s a short chunk of your time, requiring little effort, other than the desire to do it. Maybe some of you should try to reach out more and touch other people_s lives with the kindness of your heart. GIVE, without being selfish and petty. No one owes you anything.

Donor: Average Joe
Date: 2013-12-27
Rating:
I have donated 5 times and HAVE NOT BEEN PAID for it. When I call they explain that it_s through the card company they are jointed with. Call the card company, they at first say they can_t find my information. Tell me 4 days in a row that it should be in the mail. LIKE I SAID, I have been 5 times and have not gotten a dime for anything I have given. Far as I_m concerned that is stealing and it is not right. If you go on their website it say_s you get paid the first day and get paid every time you go in, NEEDS TO BE UPDATED. I used to donate a few years back and it was not like this. I decided to donate around Christmas time for the extra cash, and it has just been a hassle. So my plasma has been taken from me with nothing in return. The antibodies my body distributes every other day are not going to be returned to me. I have called DCI Portland Biologicals multiple times and have been told they cannot do anything about it. I have called the card company MULTIPLE times and have been told it should have been here a week ago, would you like a new card sent out?...It is known as the bottom of the barrel and I had to suck up my pride so I could get extra cash for the holidays...BAD CHOICE. Donated 5 times with nothing to show for it. I mentioned if nothing was done that I would post reviews and she said _go for it_. What great customer service. As someone who has worked many years in customer service I should be comped for this in one way or another. Some more cash would make any one feel better! DO NOT GO HERE IF YOU WANT TO HAVE THE CHANCE TO BE SCAMMED.

Donor: Anonymous Donor
Date: 2013-10-15
Rating:
Doesn_t pay well...pays in two donations what other centers in other states pay for one. Yeah..it shouldn_t be about the money...it should be for the cause...but when these corporations make millions to save lives and the people whose plasma they harvest make pennies, there is an obvious problem.

Donor: doesnt matter
Date: 2012-07-16
Rating:
its a hole in the wall plasma center. i is the worst i have ever been to. it made me feel like it was a third world plasma center.

Donor: Anonymous Donor
Date: 2012-03-07
Rating:
I think if they paid their employees more they may do a better job. Just a few who I can see that work hard or even care. They get paid minimum wage that is crap for what they have to know and deal with. If you want to keep the good employees think about this more money for the employees

Donor: C Adshead
Date: 2012-01-16
Rating:
I was considering plasma donation because times have been very tight lately, but after reading reviews of the staff at this facility I think I_ll pass!

Donor: Anonymous Donor
Date: 2012-01-12
Rating:
To the people who are being rude, you have no idea what its like to be on the other side of the counter, we deal with hundresds of donors a day and do well, people are told what they need to bring and do to donate, as for listening, not our fault, we are here to benifit you, and we don_t have to deal with rude poeple. Plasma center is a great way to earn extra money for poeple who need it and we do our best to make sure everyone gets to donate(if pass screening) and donate safely. We have donors that have been donating for years and years and love and r still donating today, they have grown a bond with everyone here. Just because a few people don_t get their way doesnt mean that they should make rude comments about our center and the people who work her because like i said you have no idea!!!!! Heres a tip GROW UP!! This is a wonderful place to work and donate, everyone is intiteld to have a bad day, but for the most part the workers at the plasma center are very kind and ready to assist people in every way that we can, its a great easy way to earn some extra cash and meet some new friends, of course you gotta pass screening. To all of you rude poeple just remember one thing, donating is not a right its a privilage!!!!!

Donor: ANNOYMOUS
Date: 2011-12-13
Rating:
The supervisor there Anita needs people skills training she is the worst one there all the girls up front are great. I don_t like her and I have heard numerous donars comment she needs to smile more. She wrapped my arm so tight yesterday thought it was gonna fall off I think she has something against white people she needs to be fired

Donor: kurt varney
Date: 2011-09-13
Rating:
the employees that work at the portland biological in lewiston, maine are horrific. they tell you to come in 2 to 3 hrs ahead of closing to do a physical when your already in the system and then they give you an attitude and tell you that you can get the fuck out of our place of business if your getting a little frustrated after being told you cant donate 5 times in a row. the women that work there are very selfish and inconsiderate and they should all be suspended for lack of consistency and courteousness with customers.

Donor: anonomus
Date: 2011-08-07
Rating:
After going in on 4 seperate occasions I finally just gave up. Each time I had made an appointment, properly hydrated,followed all of the rules completly. First they didn_t have my name for an appointment, but they called to confirm prior to the day. Two other times they simply overbooked, but let me sit there an hour before saying anything! Finally the nurse called out sick, that I can understand, but come on now call somebody in! How many times will that happen before they realize a back up is needed? I work in the medical field so my understanding may be a little greater than others however I only wanted to make a donation, not receive a paycheck. As rude as this may sound, somehow I would pick a person saving my center money, so long as they met the requirements, before a crackhead who_s costing far more in the long run. It is sad to see such a place, with such need turn away people who honestly wish to help. It is also very very sad to see such bitter and resentful eyes on the medical employees there. It is a difficult and tainted field, but one should never allow a patient to see this under no circumstances. I still donate, just at a place with self respect.

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