Yale Plasma Donor Center
(505)266-5729Center Type: Paid Plasma
Donor Ratings & Reviews
Rate and Comment on Yale Plasma Donor Center
|
Donor: Blood Hero Date: 2024-04-19 Rating:  |
Rate and Comment on Yale Plasma Donor Center| Donor: Anonymous Date: 2016-09-11 Rating:  |
| Better and cleaner than CDL on san mateo but the thing that bothers me here is some employees Ella inparticular are inconsiderate of the fact a huge needle is sticking out of your arm and they constantly run into the beds _ run into your feet. . last time Ella rammed the biohazard trash can into my bed and never an excuse me or anything, this time i counted 3 times she ran into my bed and feet. It really causes discomfort around the needle area when this happens. I would just ask she pat more attention to her surroundings. |
| Donor: Jason Date: 2014-07-20 Rating: |
| This is not a good place !!! There is an employee ( Indian ) that is the most rude person I have ever encountered in a public setting . It_s like she thinks she is better than others , including her coworkers . The managers are rude as well . Most of the other employees are very nice but it takes a TEAM for things to work . I will never go to this place again as I only want to be treated as I treat others . |
| Donor: Jason Date: 2014-07-20 Rating: |
| This is not a good place !!! There is an employee ( Indian ) that is the most rude person I have ever encountered in a public setting . It_s like she thinks she is better than others , including her coworkers . The managers are rude as well . Most of the other employees are very nice but it takes a TEAM for things to work . I will never go to this place again as I only want to be treated as I treat others . |
| Donor: soon future donor Date: 2014-01-17 Rating:  |
| my boyfriend (a college student) has been going to this center and donating for some time now (i recently found out) to finish paying for an engagement ring he really wants to get me. It really hurts to see that people think that the only people giving plasma are drug addicts and the homeless. There are beautiful people, like my boyfriend, who are giving purely to help and please others. I plan to give my plasma to pay for his wedding ring even though I could buy it with my regular paycheck. |
| Donor: A Student Date: 2013-08-27 Rating:  |
| First I would like to start by saying that these are the rudest and most unprofessional employees that I have ever come across. First phone call I wanted to see if my husbands DD 214 in place of the social security card ( basically this is a document from the United States military ) would be accepted. The female who answered the phone sounded as if the last customer had told her to sit on a top and spin, she asked me to be put on hold with a tone that implied that I was bothering her by even calling. After three minutes of being on hold I asked her about the document, before I could even finish my question she blurted out no so I asked her if she knew what it was and if she was sure. Her answer to both of those questions was no, I decided best course of action was to ask for a manager and when I did she hung up on me. So my husband called back and asked for a manger, the manager begins screaming at him stating that I was unruly with his employee. After a five minute conversation the manger confirmed that OF COURSE they accepted DD 214_s and made a bunch of justifications about how his employees are made to deal with difficult people and that sometimes they lose their tempers. So in a nutshell the employee was being lazy, was having a bad day, handled the entire situation poorly and the cherry on top was that when called out about it she told several lies in an attempt to cover her non collective behind. This is not about how much money they do or don_t pay since after this interaction we never followed through to get the donation rates to be able to compare them to one another. This is about what passes for acceptable behavior these days. I am an 80_s kid and in my work experience if you even so much as made any customer feel unwelcome or unhappy depending on your performance with that company you were nine times out often instantly fired. Nowadays employees do whatever they like and there is no consequence for them. Alot of us are here for different reasons but, the the primary theme is that we have fallen on bad luck and we need the money. Retrain your employees people don_t deserve to be treated this way. |
| Donor: Anna Date: 2013-03-07 Rating:  |
| I used to work at a plasma center, so when I made the decision to donate again, I wanted to choose the right center. I checked the reviews for the centers in Albuquerque and Yale seemed to have the best. It was also recommended by a friend (yay she gets a referral bonus!) and I have to say, they were right! Knowing the procedures, I watched very closely, minded everything that was going on around me, and Yale is doing a great job! They do things by the book while being friendly, polite and even fun! It_s a relaxed atmosphere while still following all the rules and regulations, which is a tough combination to come by! Way to go, guys! |
| Donor: MATT Date: 2013-02-10 Rating: |
| I_ve been donating for about two years and its been a good experience overall. i don_t like waiting an hour to get back when there are new donors being put ahead you.I understand they want new donors however I feel like they should have a limit on the number of people they put ahead of you. I had 8 new donors put ahead of me and was there for 3 1/2 hours last week!!!! That_s a corporate policy though and is not their fault but I would like to see that change. Outside of that the staff is awesome. Everyone from the front to back is friendly and polite. They are talkative and really do treat you like they care. On top of that I love going in when Eva (i think thats her name) is working. I almost wanna pay you guys just to see her. The word beautiful does not do this women justice. She is amazing and very professional, gorgeous, and things always run smooth when she_s in charge! There is one big fat guy who is phlebotomist and thinks he_s a big time cholo gangster. He looks like Shrek if Sherk_s face was deformed and had a shitty bowl cut. When he sticks you he tries to put the needle in as hard as he can. He also smells horrible. I think you guys should give him a raise or pitch in and buy him some soap, deoderant, tooth patse, and toilet paper so he can wipe his ass after he shits. Its important to wipe and I don_t think he was ever taught to wipe his ass. You really cant walk around like that. Hope you guys continue to thrive and all jokes aside I really enjoy going to your center.Oh and one last thing. Increase donor pay! You can afford!!! Go back to the old rates $35 the first time and $50 the second. Then people would continue to donate after the 6th time. Check into it! |
| Donor: Prospective Date: 2013-01-05 Rating: |
| I was at the Yale Plasma Center a few years ago and didn_t get past the questionnaire. The \_doctor\_ on duty accused me rudely of taking my medication I took for nerve pain (Neurontin) for a psychological disorder instead. He then proceeded to argue with me that he never heard of a doctor prescribing Neurontin for nerve pain. I up and left with him still yelling indignantly. Now I am hoping he is long gone. My boyfriend wants to see about donating, and I_d like to know if the above altercation is still the norm at the Center. If it is more pleasant, I may direct him there. If it_s still horrible, please respond. |
| Donor: jmarie Date: 2012-07-23 Rating: |
| Going there today with the invitation from one of your workers I found it strange that in order to keep my secure confidence in an open area I asked not to disclose my first name. It was instead told that you had to blurt it out if it is on my id that way. I find that policy should change since I particularly was not comfortable in front of strangers to be disclosed this way if I so asked not to be then what would it do to find myself protected. I explained that I was in a unsafe situation and was called out that way when i go by another common name on the streets that i preferred being addressed. No finese in keeping my personal life private huh that was so unprofessional on your part to disclose someone after being asked not to which we do have a choice who should know us or not pal no cosure right and did you really have to do that no you didn_t. Yet the staff back there insisted that you did. wrong even cnm where i go to school doesn_t disclose a person if they so wish not to. How stupid that was. I picked it up that you just didn_t care who you harm or who could be harmed right. think about it.Unless someone wants everyone to announce thier names in public it is that person_s choice not yours for thier own safety. Absolutely nothing you think or thought about |
| Donor: Ohana Date: 2012-07-20 Rating: |
| Want to Thank the following: Amanda, her sister, Arianna, Reggie, Val, Darlene, Michael, TJ, james, Terry, Mona, Heather, Trudy, Lucas, Eva, for doing an awesome job and encourage them to keep up the good job. =) The Physicians as well. |
| Donor: EVA Date: 2012-07-20 Rating: |
| I would just like to say, most of the staff @ Yale Plasma Center are very polite and respectful. Some of the new ones of course can be a bit overbearing, whining, and come off as \_I_m better then all of them\_, or the worst are the ones that come in and have the biggest hygen problem, bad breathe, cig smell, or even other scents that might turn your head for a spin. There are times when few come in and bring their problems to work.. my thing with all that is, Be happy you have a job to go to everyday, that pays the rent, bills, etc. For the ones that have been there for awhile, I have come to enjoy such politeness, responsibility, discipline, leadership skills as well as respect to many of the donors that come through everyday, even the ones that are so impatient or rude. I thank them the most for what they do, not only to \_stick\_ and \_take\_ our plasma, but for what they do for the people that need plasma. The physicians and managers are very high standing in what I see and I love to see such leadership and care from them. |
| Donor: anonymous Date: 2012-05-31 Rating: |
| Xcellent service, xcellent staff, and xcellent location. New manager is kinda stiff. 2 thumbs up! |
| Donor: mia Date: 2012-03-27 Rating: |
| I have not donated plasma before, is it okay to drive afterwards? i mean, you don_t feel _woozy_ or anything? my boyfriend is going to try it today i think... how much do you normally get paid for donating? |
| Donor: N/A Date: 2011-12-17 Rating: |
| I have donated plasma off _ on for years. I_ve visited all 3 centers in Abq _ I have to say that out of the 3, Yale is by far the best. Every center has it_s ups _ downs _ people will rate each center based on what aspect they value most. All 3 centers were adequately cleaned. The center on san mateo _ zuni has the best parking, yet the average donation takes at least 4 hours bc it is so busy. The downtown location takes roughly the same amount of time as them. Yale_s average donation time is 2hrs, however they have a very limited number of paring spots _ most donors have to pay $2 for parking or face getting ticketed or booted for failure to do so by a local parking nazi (not donation center related). Unfortunately, you will find that some employees (certainly not all) at ALL 3 donation centers smoke pot. Regular drug testing is not a mandatory job requirement in this field. Nor is it in waiting tables, cashiering, etc. I_m not advocating for substance abuse (I don_t use drugs), but merely stating the facts. If regular drug testing were mandatory, there would be limited employees working in gas stations, plasma centers, call centers, restaurants, retail stores, etc. I realize that the previous comments that were made probably were in reference to employees that were high ON the job as opposed to on their personal time. In response to that, all you can to do is request a different team member assist you _ report it to management if you feel it_s prudent. And of course, you_re welcome to try a different center. However, I assure you if you look closely, you_ll find it at all centers. It_s just the nature of the beast. On the up side, at ALL 3 centers, I_ve found that the employees seem to treat you with as much respect as you show them. You have the right to request a different person hook you up if you are uncomfortable with the person helping you. All 3 centers are really great about getting another team member to assist you. I_ve never had any problems. Other perks... Downtown _ Zuni locations have vending machines _ Yale offers free water _ sugar-free juice to donors. All 3 locations give you back fluids with your donating cycles (it is a myth that yale does not give fluids). The reason I rate Yale the highest is bc of the time factor. I can get in _ out relatively quickly _ the staff there has always been good to me. I hope this review has helped. I_ve tried to be as objective _ fair as possible while addressing the misinformation I read above. Happy Donating! |
| Donor: Blahblahblah??? Date: 2011-12-10 Rating: |
| The most importantly I donate is for the money *you all know you do as well :)* and I know personally I_m doing a good deed. There’s always a BUT. They really need to work on the building its unorganized, unsanitary, dirty, messy *I don’t see them cleaning beds nor area after used, no housekeepers around and they say \_there’s Plasma everywhere!\_ then START cleaning up STAFF. It’s not private. You’re being weighed and poked in front of everyone. Most of the staff is rude with a bad attitude. Dont get me wrong theres a few good,kind staff. Like they say, one bad apple makes the whole batch bad. They have security that just stands in one spot. It’s a scary unsafe place.Every time I leave I get approached for money, a ride *it’s ugly* Yea they may pay you more but it wasn’t worth it so I went to another center. I know that this DCI *Yale* seems to be on a budget at all times. No saline? Come on..Better safe than sorry! Well over all I wish the best for the company it’s doing a good deed and with all there donors. |
| Donor: SkyeRiosOnline Date: 2011-11-28 Rating: |
| Jane Doe, you have to pay for blood transfusions. so shut up before you open your mouth for another useless unintelligible rant. As well as plasma is not the same as plasma so stfu. Donors, don_t feel bad to donate n get money for this. You are still helping people. dont let her get to you. |
| Donor: Ryan Date: 2011-10-25 Rating: |
| Nicest people I have ever met. They make you feel comfortable and safe. Definitely a place to donate plasma. But, if you get sick easily, don_t go. After the first time I went I was really sick for like three weeks, and I fainted and threw up. Don_t work too much or hard while donating. |
| Donor: Lauretta Elmassari Date: 2011-09-26 Rating: |
| This is my first time here and I have found no faults with this center. I would refer any of my friends ...thank you. |
| Donor: M Watkins Date: 2011-09-21 Rating: |
| I Had No Problems at all. i will Continue To Go Back |
| Donor: PASSING THROUGH Date: 2011-08-19 Rating: |
| First time I went and even before I showed up, I called the center to make sure I would not be rejected because I am diabetic. They asked me what medications and told me to come on down. After over an hour wait, did the interview I was turned down because I was on to many medications. They should never have wasted my time. Everyone is entitled to there opinions. First off there is a difference between blood donations and plasma but thats not here or there. The idiot that if you expect to get paid for plasma then when you need it you should be charged for it...hello moron unless your on welfare and government is supporting your lame ass it does get charged to you or your insurance. thats plasma and blood. Even if it goes to your insurance and they pay for it, in the end you end up paying for it because your premimums go up. Thats all I have to say for now. PS... Staff was very nice when I went in but when asked a question answer was always I don_t know. |
| Donor: Jane Doe Date: 2011-05-20 Rating: |
| Plasma donations are important. I_ve worked at a Blood Bank we will not name forever and even \_unpaid\_ donors plasma is used for NON-injectabile or NON transfusible products. Yes it is true that some is used in the manufacturing of cosmetics but is also used in research and \_other\_ medical products. I do believe that \_paid\_ centers take away from the importance of \_helping\_ the community. Its a shame that drug addicts can even give plasma even if they are paid. What about the safety of the techs? These people are high risk and should not be giving any blood components to anyone. Every business is around for a reason, if there are not customers for Plasma centers to sell to there would not be Plasma centers. And I agree that a lot of Plasma customers are also college students, so there are some postive aspects to Plasma customers. |
| Donor: emt Date: 2011-05-01 Rating: |
| I have worked in a plasma donation center before (for 2yrs) and donors are health-screened and checked for diseases/conditions before donating, and every time they donate. Some are deferred permanently, put on a national registry, and can never donate if found to have certain diseases/conditions or on medications, do IV drug use, among other things. This is to protect the patients these products go to. Donating is considered a community service and as such you are compensated for your time (and that is because donating plasma is much more involved and takes much longer than donating blood). You cannot be paid for selling your plasma...the plasma is being donated. We used to get angry donors over the pay issue and it was always because they didn_t understand how the pay system works and the FDA requirements that forbid you to donate more than so many times within a certain time frame. |
| Donor: that one guy Date: 2011-04-30 Rating: |
| maybe its just me, but every time that i_ve gone in the center everyone was very kind and very professional. i havent had one ounce of a problem with them yet, and i would recommend any one to them. (there were no bums, tramps, convicts in there when i went) |
| Donor: Rainbow Date: 2011-04-07 Rating: |
| I_ve worked at Yale Plasma for quite some time in the past and the employees have always been helpful and a family unit. There are donors or new donors that come in rude, angery and igorant. So its not always the the employees_ fault. If this facility is not for you. Then I suggest you take your rudeness elsewhere. There are two other facility in Alb.. Maybe they can accommidate to your rudeness. And as far as the rude comments on James Martin. Obviously, you don_t know him well enough to judge. You must judge a book by it_s cover. Thank You. James you hang in there. Your doing an excellent job. PEACE!!!:) |
| Donor: GAS Date: 2011-02-03 Rating: |
| To Jane Doe (who commented on 12-3-10: Technically a person is getting reimbursed for their time to spend \_donating\_ at the plasma center. In case you didn_t know, there are plenty of facilities around town where you can donate whole blood for \_saving lifes\_... And you should be aware that uses of plasma extend beyond the medical field. It is used extensively in the manufacturing business for many of the amenities i_m sure you_ve grown accustomed to. I would suggest you have a more educated and informed comment next time other than your unintelligible rant. |
| Donor: loyal donor Date: 2011-01-16 Rating: |
| I have been a loyal donor for over two years and I wish I had a better place to take care of my donations. I have to agree with past comments; most of these employees are high on the job and it has only become more of a danger for me to continue donating. Regretfully the _manager_ James Martin is still working in this center and seems he hasn_t changed his angry and arrogant attitude. I would advise to steer clear of this center. |
| Donor: Anonymous Donor Date: 2011-01-14 Rating: |
| I donated blood at the Yale Center and I found them to be courteous and compassionate. I had an unpleasant reaction to the procedure (through no fault of the staff) and the staff were all very professional and kind. Especially Vega. I forgot the woman who did my interview but she was very nice too. The man who started the process was named Dave I believe, and he was also very nice and professional. Everyone was. I_m not a drug addict and resent the posts made on here about the Center contributing to the drug community. I_ve fallen on some hard times like many people in the current economical climate and I was in dire need of a little cash and these people were all very kind and professional. And like I said, especially Vega, so I would recommend going here if you need to donate. |
| Donor: JANE, DOE Date: 2010-12-03 Rating: |
| HELLO!! THIS COMMENT IS TO ALL THE PEOPLE THAT COMPLAIN ABOUT THIS AND OTHER LOCATIONS BECAUSE THEY DIDN_T GET PAID ENOUGH, I BELIEVE YOU SHOULDN_T EVEN GET PAID AT ALL YOUR BLOOD SHOULD BE A DONATION (IN OTHER WORDS FOR ALL THOSE IDIOTS THAT DON_T UNDERSTAND DONATION= SOMETHING YOU GIVE WITH OUT EXPECTING NOTHING IN RETURN) AND IF YOU DO WANT TO GET PAID FOR YOUR BLOOD, THEN WHEN YOU ARE DYING AND NEED BLOOD THE DONOR CENTER IS GOING TO ASK YOU FOR MONEY TO DONATE YOU BLOOD AND SAFE YOUR LIFE I THINK THIS IS FAIR. INSTEAD OF COMPLAINING YOU SHOULD GET JOB AND WORK TO EARN THE MONEY. |
| Donor: Anonymous Donor Date: 2010-03-13 Rating: |
| i just would like to say that my experiance donating here was always a good one. the staff were friendly and got to know me and made me feel comfortable every time i showed up. the only thing i would suggest is a bigger building because it does get crowded. keep up the good work. |
| Donor: sarah Date: 2010-03-05 Rating: |
| I believe where ever you go there will be unpleasent people. There are a lot of drunks and homeless people downtown should we close down that area also? |
| Donor: just someone Date: 2010-02-13 Rating: |
| I was thinking of calling the better business or someone of higher management. I see your employees outside getting high. And your receptionist are rude. You need to get rid of the rude ones. And I know of all their names. Soon it_s going to come down hard. Good-Luck! |
| Donor: Potential Donor Date: 2009-07-02 Rating: |
| I called the Yale Plasma Center to inquire about a first time donor. The person on the phone (male) was very rude and unprofessional. |
| Donor: James Martin is a moron Date: 2009-06-07 Rating: |
| James Martin the manager is a moron, he screwed me out of my 2nd donation money saying that I was paid it on my first donation. Hes a very angry black man. Not very smart either. |
| Donor: NOT A DONOR Date: 2009-06-05 Rating: |
| I don_t personally like the Yale Plasma Center, although I do greatly value the research and improvements to society that stem from the donations at Plasma Centers, I do care quite a bit about THIS community. Leaving the plasma aside (becuase it goes out of state) the Yale Plasma Center_s impacts this community by providing drug money to most of their donors. It_s no wonder that most community business want them out of the neighborhood. Its sad to say that most of their donors are drug addicts, but it is the reality. And with that reality comes the observation; It is not fair, or in the LOCAL community_s interest to benefit society as a whole in whatever amount, when here in Albuquerque the Plasma center most always hurts the community by supporting the habits of individuals suffering from addiction. To Ms. Eisenbough: It_s not about the business of plasma donation and how great it is. Rather, its about the Yale Plasma Center and the fact that it is a detriment to OUR COMMUNITY. |
| Donor: John Doe Date: 2009-05-22 Rating: |
| I started donating plasma here a few months ago. When I started they had an incentive plan where if you donated 4 times you got a certain amount of money. The 4th donation paid the most, $60.00. I even signed a sheet stating this was how they would pay me. I was told I didn_t have to donate twice a week and there was no deadline for my 4 donations. Anyway, I donated once a week for my first 3 donations and was called a away for work for a few weeks so I donated my 4th time a couple weeks later. I was given $30.00 for this donation instead of the $60.00 they owed me. When I asked why, they said they changed their incentive program to only 2 donations and even though I signed up under the 4 donation plan, they didn_t care and said I should have been donating twice a week, even though I was told initially I did not have to. I asked them why they didn_t post a sign or something to inform the people who signed up under 4 donation plan. They couldn_t answer and basicially told me tough luck. I know it_s only $30.00 but I upheld my part of the SIGNED agreement and they did not do the same. I would have kept donating with them but because they have been totally rude to me for bringing up the matter I_ll bring my plasma elsewhere. Good luck to whoever donates at this place. |
| Donor: mjeisenbaugh Date: 2009-05-19 Rating: |
| To the commenter that made negative suggestions that having a Plasma Donation Center in the neighborhood is in need of disappearing, hm, seems you need to think about things a bit further into your own participation into the community, as well as social society! Plasma centers exist for one reason..oops several reasons. These donations serve several purposes, some beyond even the best educated mind can conceive..ie A building engineer or Real Estate Agent may never know what values the plasma donated for research means, but when they are in need of what has been learned from such donations or suddenly need that derivative from plasma donated by the citizens of our community to save their lives. Do they ask \_Did this come from a criminal or homeless person?\_ Nah don_t think so! They say \_Oh Dear God Save me!\_ not realizing it was those that they fought so hard to reject in society that paved the way to save their lives! Want to make a change, try allowing those that donate of their own free will(since you probably do not, because it is beneath you)offer as a resident or business in the area something that could help those that donate, such as not spending time and money trying to get rid of a program that helps so many, and spend it to provide even enough of money so the homeless, ex-convicts, and even low income family_s that rely today on the extra income while helping others in return! As a family man, and respect for my fellow brothers _ sisters of the human race, I say quit looking at what others what are doing that changes things beyond your small world you live in, and look at what your not doing to change the whole world we all live in! M. J. Eisenbaugh |
| Donor: Patrick Date: 2009-02-27 Rating: |
| to the last person who left a comment have no clue what your talking about a large amount of the people who go there are students! just because you had have no clue to wat your talking about maybe if you even knew who the managers are maybe someone would belive you but you dont even know the correct names of them they are a very great place to go despite what you say i would tell aqnyone to go there |
| Donor: Joseph Austin Date: 2009-02-10 Rating: |
| There are a number of blood donation centers in Albuquerque, however: Yale Plasma Center is to avoided at all costs. Were you to attend a meeting of the University Heights Neighborhood Association, you would find that the nearly every single business owner in the neighborhood around Yale Plasma wants that place gone, as its primary influence on the neighborhood is to attract an endless stream of criminals, jailbirds and homeless drug addicts, who wander around bothering customers in front of nearby restaurants. Students from the nearby University of New Mexico campus avoid Yale Plasma, preferring instead to drive to other plasma centers several miles away. This is largely due to the incredibly rude, hostile and belligerently confrontational attitude of Yale Plasma_s manager, Joe, a foul-mouthed bully who is universally feared and hated by his employees. You know that old saying, \_One bad apple spoils the whole barrel\_? Well, it_s true. Unless you like being bullied, insulted and made to wait around forever, while being surrounded by stinky tramps and people who just got out of jail, you_ll take your business elsewhere. |
| Donor: Glenn Shaw Date: 2008-11-16 Rating: |
| worked there in the 80`s..want to say hi to any that remember me...glad you are still in business..drop a line if you guys remember me..Gary, Hilda, Carlos, Marc...hope you are all still there |