CSL Plasma Service

Donor reviews (10)

Historical community reviews restored from the original BloodBanker directory.

• Anonymous2013-10-12
  ★★★★★

  I read this and are marginal after donating here for several months: 1. the donor kiosk almost never work 2. cleanliness and infection control techniques are often violated 3. the professionalism and training of some staff members is minimal, they lack customer service skills, etiquette ,and bedside manner. (especially my favorite ghetto sisters from the hood ,Brittany and Ebony) Ms.Monica, Selenia, and some of the new hires from the front have the potential to turn that place around. until management make some changes, this place will never come to full fruition.

• Danny2012-07-25
  ★★★★★

  I will try to make this a short story: I received a bruise on my arm due to one of the plebotomist sticking the needle in my arm wrong. I couldn't donate for 2 weeks. then when i went back, that same guy carelessly snatched the needle out of my arm and it hurt . when i complained to management, he told me it was my fault because i don't take care of my body (which is crazy cause he weighs like 500 lbs and was eating this huge burger and fries from Cookout) and told me to leave his office because he wont listen to complaints about his staff since he trains them himself. I called the corporate headquarters but they didn't get back to me until after a 2nd incident. i went in one day and one of the plebotomist stuck me wrong again. when i complained about it, she stuck with her story of saying she did it right. so i asked her to say that on camera and i recorded her saying it in case i got another bruise and i could show the video to the manager. then one of the other workers said that i had to delete it. when i refused, she said that she wouldn't allow me to continue my donation. she cut off the machine and unhooked me, and i did not get paid. when i finally heard from corporate, the gentleman i spoke to told me that since i refused to delete the video I violated there privacy clause and would not be allowed to donate anymore (which i had no intention of going back anyway). he then added $20 to my donation card saying that he would give me my payment. I told him it wasn't about the $20 it was the fact that they shouldn't be allowed to treat people that way. the fact that i shouldn't be banned from donating there. i could've put the video up on YouTube but i didn't. I was only going to use it to send it to corporate, but all of them keep making me out to be the bad person. Not all of the employees are bad there, its a decent place but its always a few bad apples that make it seem bad.

• Rhonda2012-03-06
  ★★★★★

  I find nothing wrong with the center although the amount of time it takes they could increase the payment but hey im a college student so anything i get is gas for me....alll is worth the wait!

• annomis2012-02-08
  ★★★★★

  dont ever go here they are so un professinal

• g2012-01-08
  ★★★★★

  the stupid chick by the name of peaches is so not proffesional she does not need to work at any plasma donation offices because she is bringing the buisness down she need to learn how to treat customers in my opinion she needs to be fired! i wish who ever reads this will fire her because she is she ghetto omg!

• J Sasser2010-07-16
  ★★★★★

  Wasted 3 days, 5 hours of my life fooling with these people. Worst experience of my life, I have never been treated like this anywhere. Don't waste your time with these people, not worth the money they say you will get!!

• brandon2009-10-23
  ★★★★★

  I've never been to another donation center so i gave it a 3 assuming it's an average center... yeah sometimes it can take awhile but not usually if your not a first timer... my first time i spent three hours waiting but after that i don't think i've waited longer than 45 minutes which is a bad day... i'm ussually in the back stuck and chillin in a chair before i've even been there an hour and with this sort of thing go ahead and clear a 2 to 2 1/2 hours of your day to be safe... it's easy money and it helps people... your first time anywhere is gonna take awhile their not just gonna let anyone just walk off the street and donate so they have to give you a physical and blood test so they know your not gonna hurt anyone with bad plasma.... i've made an extra $250 or so a month depending on frequency but i've heard of people making more it's worth it u basically just watch movies for an hour. I hope this helped with your decision

• State Worker2009-10-16
  ★★★★★

  The center is kept clean. Wait time could be better. They have 40 or so donations booths, but only 4 screening booths and usually only two people to insert needles. Payment is minimum for the hour and half you are there. Probable not bad if you normally make under $10 per hour, but for those making decent income it isn't worth your time.

• Bryant2009-06-13
  ★★★★★

  I have hard to find viens and if they can't find on the first try, they're usually out of luck. It takes a sticker with a special ability to get me right. Usually, most of the phlebotomists at ZLB don't have that ability and as a result I often have gone home with both arms bandaged and sometimes with less money than I could have gotten. I recently went back after nine months of not donating and they bruised my right arm up to the point that I haven't been able to donate with it for almost two weeks.

• Sharon2008-09-29
  ★★★★★

  I went by 2 times to donate. The first time I was sent away because it was afternoon and they couldn't take new patience.The next morning I arrived 30 min. before they opened, stood in line outside the building in the rain and when it was finally my turn in line(7:45) I was told the person that takes new patience child was sick and that they wouldn't be in until 11:00.I live 20 miles away from the center. Needless to say,I haven't wasted anymore of my time.

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