CSL Plasma Service

Donor reviews (9)

Historical community reviews restored from the original BloodBanker directory.

• Wendy2014-01-12
  ★★★★★

  Staff were very professional, but it is still a fun place to be in a way where you can tell people really liked their jobs.. They were clear with telling me everything I needed to bring with me on my first visit, which takes longer on your first time. They are always running promotions for doing surveys about your visit and coming twice a week. Holding drawings for us and food drives for the community. They actually make you feel like they WANT you to be there.

• Chuck2013-03-16
  ★★★★★

  I've been to the plasma center almost every week for the last 6 months and have had waits that were long biut as the staff member said you have to expect peakhours to have longer wait times. If you plan for the wait and bring material to occupy your time like most people do, it's tolerable. Most of the staff are congenial and I can understand at the end of a busy day that your smile gets a little worn out. I think if we're going to donate plasma your either in a place were you have the extra time on your hands or your being benevolent because you feel it's a good cause. Either way you should be understanding and sometimes a smile on your behalf can make a long day for the staff more tolerable. I've been on both ends. All in all I've had many more good experiances than bad.

• Amanda2012-06-08
  ★★★★★

  I went in with all the information needed and had no problem. They were all polite!

• Bob Markham2011-11-21
  ★★★★★

  AWFUL AWFUL AWFUL! WASTE OF YOUR TIME!!! I HAVE TRIED THREE TIMES TO DONATE WITH NO SUCCESS, THEY TELL U A LEASE IS OK OVER THE PHONE, THEN IN PERSON THEY SAY IT IS NOT ENOUGH, THEY NEED MAIL, OVER THE PHONE MILITARY ID IS OK, IN PERSON NOT ENOUGH, COME ON PEOPLE, AT THIS RATE, I WILL NEVER DONATE, IVE WASTED TOO MUCH GAS AND REALLY DONT CARE ANYMORE.

• unknown2011-08-28
  ★★★★★

  As a staff member there, to the previous comment. We have to be that way because alot of people do try to come in and lie to the staff on a regular basis. We have to err on the side of caution because some people do try to just get money and do not care what they do to themselves. Yes the wait is long at times but people can't come in at 4 or 5 when everyone gets off work and the college kids are done with classes for the day and expect to get in and out very fast. We are constantly making changes to make things faster for donors.

• unknown2010-08-14
  ★★★★★

  Didn't deal with all the staff, but the couple that we dealt with were acting like it was national security. They were accusing us of being liars by saying we donated somoewhere else yesterday. I believe we would know when we donated and we have never donated. We are not the kind of people that would donate too often and hurt ourselves. We have too many responsibilities to do that.

• chris2010-07-20
  ★★★★★

  The staff was very rude and untrained and the wait was brutally long. If the obese staff memebers werent so concerned with trying to hookup and what happened on tv the night before maybe every donor there wouldnt go home with tracks.

• Bob2008-09-15
  ★★★★★

  Very good.

• Lisa2008-05-19
  ★★★★★

  Very efficient and personable. Clean, hospital-like. I had no worries about contamination. Definitely understood that donors were there to get paid, and did not make you feel like you were scum for that. They were great!

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