CSL Plasma Service

Donor reviews (11)

Historical community reviews restored from the original BloodBanker directory.

• Tasha Mattox2014-07-11
  ★★★★★

  I called to make sure what I needed to do as a first time donor. They gave me a list of things to bring and told me it would take about an hour and half...5 hours later, I had $50. I guess if you need to go here, you wont speak up about being mistreated. I will try the CSL in East Lansing next time for sure.

• Dwight Niswonger2013-01-09
  ★★★★★

  workers too involved with one another.permanently deferred and false statements added to file. unable to donate at any other CSL center ...

• Anonymous2012-11-09
  ★★★★★

  This place is horrible. The workers are very racially biased. When you get in the back to donate, the techs are partial to the people who flirt with them. This is a very unprofessional place. The worst part is, if you have an issue you can't speak up or you will be deferred and won't be allowed to donate.

• Emilia Reyes2010-06-29
  ★★★★★

  I just had a question do you except interships?....I attend Ross Medical Education right now and am looking for an intership to work for. I would love to wrk with you guys for free Please E-mail me at Redwingsgrl5@aol.com for more information Thanks -Emilia Reyes-

• jasin2010-03-12
  ★★★★★

  I think they were pretty fast only done it 4 times but each time was out in an hour and 20 minutes if not a little less. Keep up the good work

• Anonymous Donor2009-07-02
  ★★★★★

  I live 30 mins away. Upon my first arrival I was instructed that I needed verification of residence since I had stated I just moved. I was then turned away without being told that if I had been a previous donor, that I would need to call ahead to have my records transferred 24 hours in advance. Upon my 2nd arrival the very next day with my residential proof, I was again turned away because I had to wait an additional 24 hours for my records. At that point, I had been turned away 2 times within 48 hours and spent the amount of money in gas that would've been paid to me for my plasma. EXTREMELY POOR customer service, poor proactive service, impersonal and poorly staffed. If we had the money to blow on driving back and forth to this facility 3 times in 3 days - we wouldn't be THERE. BOO!

• anonimous2009-06-03
  ★★★★★

  very very slow for the past two months Ive came to donate it took between 3 an 6 hours wait then only 45 min to give plasma sorry you need way more help

• anonomous2008-10-21
  ★★★★★

  not enough staff. please hire someone who can do there job.

• Adam D.2008-09-04
  ★★★★★

  ZLB's website has different address: 5015 South Cedar Street, Suite #150 Lansing, MI 48910 M-F 7-7, Sat 6-3, Sun 8-3 Ph: 517-394-0016 I've never been there.

• Anonymous Donor2008-08-28
  ★★★★★

  I was there waiting for 5 hours on my first visit. Not enough staff for the work load. All staff complained about co-workers and short staff issues, breaks, hours ect.

• .....2007-12-08
  ★★★★★

  very unorganized very very slow not enough staff on call...was there just waiting for 4 HOURS not including donate time

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